Conflict Resolution for Leaders Training Course in Zimbabwe

Our Leadership Courses in Zimbabwe is also available in Harare, Bulawayo, Chitungwiza, Mutare, Gweru, Epworth, Kwekwe, Kadoma, Masvingo, Chinhoyi, Norton, Marondera, Ruwa, Chegutu, Zvishavane, Bindura, Beitbridge, Redcliff, Victoria Falls, Hwange, Rusape, Chiredzi, Kariba, Karoi, Chipinge, Gokwe, Shurugwi, Gwanda, Mberengwa, and Mutoko.

Conflict is an inevitable part of any organisation, and effective leaders must possess the skills to manage and resolve disputes constructively. The Conflict Resolution for Leaders Training Course in Zimbabwe is designed to equip leaders with the tools and strategies needed to handle conflicts in the workplace. By understanding the root causes of conflict and learning the best practices for addressing it, leaders can foster a positive work environment and improve team collaboration.

This course provides participants with a deep understanding of conflict dynamics, mediation techniques, and how to turn conflicts into opportunities for growth. Through a combination of theoretical knowledge and practical exercises, you will gain the confidence to approach conflict resolution in a calm, fair, and effective manner.

Participants will also explore key strategies for preventing conflict, improving communication, and maintaining a culture of respect and cooperation within their teams. By the end of the course, you will be better prepared to manage challenging situations, boost morale, and enhance team performance.

The Conflict Resolution for Leaders Training Course in Zimbabwe is tailored to provide leaders with a comprehensive understanding of conflict management and equip them with the tools they need to lead teams through difficult situations while maintaining a harmonious working environment.

Who Should Attend the Conflict Resolution for Leaders Training Course in Zimbabwe

The Conflict Resolution for Leaders Training Course in Zimbabwe is ideal for leaders at all levels who want to strengthen their conflict resolution skills and create a positive, collaborative workplace culture. Whether you are a new manager, seasoned executive, or team leader, this course will provide you with the strategies you need to handle conflict effectively and professionally.

Leaders will learn how to manage disputes in a way that not only resolves the issue but also fosters improved relationships and team cooperation. Conflict resolution is a vital skill for any leader who aims to maintain a productive work environment and build stronger, more cohesive teams.

If you are looking to improve your leadership abilities in dealing with conflict, the Conflict Resolution for Leaders Training Course in Zimbabwe is the ideal training opportunity for you.

Who Should Attend:

  • Managers

  • Supervisors

  • HR Professionals

  • Team Leaders

  • Department Heads

  • Senior Executives

  • Project Managers

  • Entrepreneurs

  • Consultants

  • Professionals seeking to improve their conflict resolution skills

Course Duration for Conflict Resolution for Leaders Training Course in Zimbabwe

The Conflict Resolution for Leaders Training Course in Zimbabwe is designed to be flexible, offering several duration options to fit into your busy schedule. Whether you are looking for a deep-dive, multi-day course or a shorter, more focused session, there is an option for you.

  • 2 Full Days: 9 a.m. to 5 p.m.

  • 1 Full Day

  • Half Day

  • 90-Minute Session

  • 60-Minute Session

Course Benefits of Conflict Resolution for Leaders Training Course in Zimbabwe


The Conflict Resolution for Leaders Training Course in Zimbabwe offers several key benefits that will help you effectively manage and resolve conflicts within your team or organisation. By gaining the skills to navigate difficult conversations, you will be able to turn potential conflicts into opportunities for growth and better team cohesion.

  • Enhance your communication skills to prevent misunderstandings and conflicts

  • Learn to identify the underlying causes of conflicts in your team

  • Improve your ability to mediate and negotiate solutions effectively

  • Develop a deeper understanding of different conflict styles

  • Boost your emotional intelligence to handle sensitive situations with empathy

  • Learn how to manage conflicts without escalating the situation

  • Build stronger relationships with your team members through effective conflict resolution

  • Gain strategies for preventing future conflicts from arising

  • Increase team collaboration by resolving disputes in a constructive manner

  • Strengthen your leadership capabilities by handling conflicts with confidence and fairness

Course Objectives for Conflict Resolution for Leaders Training Course in Zimbabwe


The Conflict Resolution for Leaders Training Course in Zimbabwe is designed to provide leaders with a solid understanding of conflict management principles. This course aims to equip you with the tools and strategies needed to address conflict in a way that benefits both individuals and teams.

  • Learn to assess and address the root causes of conflict

  • Develop strategies for preventing conflicts from arising in the first place

  • Master techniques for effective negotiation and mediation

  • Enhance your emotional intelligence to deal with conflict in a calm, composed manner

  • Understand different conflict styles and how to adapt your approach accordingly

  • Improve your communication skills to facilitate better understanding and resolution

  • Learn how to create a safe space for open, honest discussions during conflicts

  • Strengthen your ability to manage and resolve conflicts in a way that fosters collaboration

  • Gain tools for managing difficult personalities and high-stakes situations

  • Enhance your decision-making abilities in conflict situations

  • Learn to manage stress and remain objective during conflict

  • Foster a culture of respect and collaboration within your team

Course Content for Conflict Resolution for Leaders Training Course in Zimbabwe


The Conflict Resolution for Leaders Training Course in Zimbabwe will cover a range of topics designed to deepen your understanding of conflict dynamics and provide you with actionable tools for resolving disputes. Through role-playing, case studies, and interactive discussions, you will gain practical experience in applying conflict resolution techniques.

1. Understanding Conflict in the Workplace

  • Identifying the sources of conflict in teams

  • The impact of unresolved conflict on productivity and morale

  • The role of leadership in conflict management

2. Conflict Styles and Their Impact on Resolution

  • Recognising different conflict styles (e.g., accommodating, avoiding, collaborating)

  • How to adapt your approach to different conflict styles

  • The importance of flexibility in conflict management

3. Preventing Conflict Before It Arises

  • Techniques for setting clear expectations to prevent misunderstandings

  • Creating an open communication culture to reduce tensions

  • Developing proactive conflict prevention strategies

4. The Role of Emotional Intelligence in Conflict Resolution

  • Understanding and managing your emotions during conflict

  • Empathy as a tool for resolving conflicts effectively

  • Building trust and rapport during difficult discussions

5. Mediation and Negotiation Techniques

  • The basics of mediation and when to apply it

  • How to facilitate a successful negotiation

  • Strategies for finding win-win solutions in conflicts

6. Communication Skills for Conflict Resolution

  • Active listening techniques to understand all perspectives

  • How to ask the right questions during a conflict resolution process

  • Non-verbal communication and its role in conflict management

7. Managing Difficult Conversations

  • How to handle heated or high-stakes conversations with composure

  • Keeping your team members calm and engaged during conflict resolution

  • Structuring conflict conversations for effective resolution

8. The Role of Leadership in Conflict Management

  • Leading by example to set a tone of collaboration and respect

  • Balancing empathy with authority during conflict resolution

  • How to guide your team through conflicts while maintaining morale

9. Handling Conflicts with External Stakeholders

  • Managing conflicts with clients, partners, or suppliers

  • Dealing with conflicts that affect external relationships

  • Maintaining professionalism and diplomacy during external conflicts

10. Legal and Ethical Considerations in Conflict Resolution

  • Understanding the legal implications of conflict resolution in the workplace

  • Ensuring that resolutions are fair and in compliance with organisational policies

  • Ethical considerations when resolving conflicts

11. Building a Culture of Conflict Resolution

  • Encouraging open dialogue and feedback within your team

  • Developing a conflict resolution framework for your organisation

  • Training your team to deal with conflicts independently

12. Moving Forward: Turning Conflict Into Opportunity

  • Transforming conflicts into opportunities for innovation and growth

  • Building stronger teams through successful conflict resolution

  • Continuous improvement in conflict management

Course Fees for Conflict Resolution for Leaders Training Course in Zimbabwe


The Conflict Resolution for Leaders Training Course in Zimbabwe offers various pricing options to accommodate different needs and budgets. Whether you are looking for a short, focused session or a more comprehensive course, there is a pricing plan for every organisation. Discounts are available for groups and multiple participants.

  • SGD 889.97 For a 60-minute Lunch Talk Session

  • SGD 389.97 For a Half Day Course Per Participant

  • SGD 589.97 For a 1 Day Course Per Participant

  • SGD 789.97 For a 2 Day Course Per Participant

  • Discounts available for more than 2 participants

Upcoming Course and Course Brochure Download for Conflict Resolution for Leaders Training Course in Zimbabwe


Stay informed about upcoming dates for the Conflict Resolution for Leaders Training Course in Zimbabwe and download a detailed course brochure. The brochure contains important information on course content, pricing, and registration details. It’s the perfect resource for understanding how to enhance your leadership skills in conflict management.

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