Corporate leadership training
Performance Management Training Course in the Philippines
Prepare your managers and HR teams to plan performance with measurable objectives, monitor it closely, coach through feedback and evaluate it fairly, so engagement rises, accountability grows and a results-driven culture takes hold, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including the Philippines - For managers, supervisors
and HR professionals
Course overview
What Is Performance Management?
Performance management is the joined-up system of planning what each person should achieve, monitoring progress, coaching towards improvement and evaluating results fairly. This course develops the skills to run that system: setting measurable objectives and KPIs, monitoring progress, coaching and mentoring, managing underperformance, choosing sound appraisal methods and planning each employee’s development.
Practical discussions, real workplace scenarios and structured frameworks let participants plan objectives for their own teams and practise the performance discussions and appraisals that managers in the Philippines conduct.
The course introduces modern performance management practices that apply across industries in the Philippines, helping managers and HR professionals plan, monitor, coach and evaluate performance so their organisations build a results-driven workplace culture.
Why it matters
Why Performance Management Matters in the Philippines
Organisations across industries in the Philippines want results-driven workplaces. Managers who plan performance with measurable objectives, coach along the way and evaluate fairly strengthen accountability and employee engagement.
Unclear goals waste effort
When objectives are not measurable, employees stay busy without moving the results that matter.
Fairness drives commitment
Engagement grows when people see that evaluations are fair.
Problems grow if ignored
Unmanaged underperformance weakens accountability for everyone else.
Keeping the best people
Valuing strong performers helps employers in the Philippines keep their talent.
The Knowles leadership approach
From Insight to Impact
The course presents performance management as a system that runs all year rather than a single review, with six steps managers work through with each employee, from planning to rewarding results.
Performance management in action
- 1. PlanWhat does good look like?
- 2. MeasureHow will we know?
- 3. MonitorAre we on track?
- 4. CoachWhat support is needed?
- 5. AppraiseHow did it really go?
- 6. RecogniseWhat deserves reward?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Aligned Effort
Connect each employee’s targets with company goals.
Measurable Results
Plan performance around measurable objectives and KPIs.
Honest Conversations
Coaching and feedback become part of daily management.
Fairer Appraisals
Choose appraisal methods that treat everyone alike.
Talent Retained
Value the people who deliver so they stay engaged.
Continuous Improvement
Act on underperformance quickly and plan every employee’s development.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units in three stages run from planning expectations, through monitoring and coaching performance, to evaluating and rewarding it, using practical discussions, real workplace scenarios and structured frameworks.
- Unit 1
Performance Cycle
- Learn the frameworks behind a modern performance management system.
- Define the responsibilities of employees, supervisors and HR.
- Pinpoint which parts of your current system need work.
- Unit 2
Aligned Goals
- Link company goals to the targets of each team and employee.
- Plan SMART objectives role by role.
- Agree targets with staff so they own them.
- Unit 3
Setting KPIs
- Identify KPIs that reflect the results that count.
- Combine output measures with measures of conduct.
- Reject KPIs that could reward the wrong habits.
- Unit 4
Clear Standards
- Show what below-standard, good and excellent work look like.
- Write expectations that can be observed and checked.
- Hold all staff to one consistent set of standards.
- Unit 5
Tracking Progress
- Monitor how each employee is progressing against targets.
- Keep straightforward notes on performance month by month.
- Recognise early signs that results are slipping.
- Unit 6
Regular Check-ins
- Meet briefly and often to talk about performance.
- Revisit targets when priorities move.
- Make employees accountable for their own progress.
- Unit 7
Coaching to Improve
- Apply feedback techniques focused on specific behaviour.
- Coach and mentor staff towards the required standard.
- Agree next steps and the support that comes with them.
- Unit 8
Underperformance
- Look beneath poor results for the real cause.
- Deal with underperformance promptly and respectfully.
- Build improvement plans with measurable milestones.
- Unit 9
Fair Appraisals
- Compare appraisal methods and run reviews that follow a clear structure.
- Rate people on evidence collected across the year.
- Invite staff to assess themselves and discuss where views differ.
- Unit 10
Rating Without Bias
- Avoid rating errors such as the halo and recency effects.
- Calibrate your ratings with fellow managers.
- Explain each rating plainly and with respect.
- Unit 11
Recognising Results
- Acknowledge strong performance promptly and specifically.
- Use performance data to guide reward decisions.
- Motivate people through recognition that is not monetary.
- Unit 12
Development Plans
- Turn each appraisal into an employee development plan.
- Decide what each person will learn over the coming year.
- Plan how you will build a high-performance culture.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
The performance cycle
Morning break
Aligned goals
Lunch
Setting KPIs
Clear standards
Afternoon break
Tracking progress
Day one reflection
Close
Recap and goals for the day
Regular check-ins
Morning break
Coaching to improve
Lunch
Underperformance
Fair appraisals and rating without bias
Afternoon break
Recognising results and development plans
Team performance action plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Each concept is applied straight away: participants plan objectives and KPIs for their own team, calibrate ratings, rehearse an appraisal and plan how to handle underperformance, using real workplace scenarios that reflect what managers in the Philippines face.
KPI Workshop
Plan measurable objectives and KPIs for roles you manage.
Rating Calibration
Rate sample employees and compare your scores with other managers.
Appraisal Practice
Conduct a mock appraisal while observers note what works.
Improvement Plans
Plan fair, measurable steps for an employee who is behind.
Who should attend
Designed for leaders who manage others’ performance.
Aimed at managers, supervisors, HR practitioners, team leaders, business owners and anyone responsible for employee performance or the systems used to evaluate it, from department heads and project managers to future leaders.
- Mid-Level ManagersPlan, monitor and evaluate performance across a team.
- SupervisorsMake expectations clear and coach day to day.
- Team LeadersMonitor progress and give useful feedback.
- HR ProfessionalsRun fair evaluation systems and appraisal methods.
- Talent SpecialistsTie performance to development and engagement.
- Aspiring LeadersGain performance skills before leading others.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in the Philippines, online or a mix of both.
In-Person Training
Delivered at your organisation in the Philippines or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior experience is required. The course suits new and experienced managers and HR staff alike, and works well for mixed groups.
No formal prerequisites
Open to anyone who manages or supports performance.
All experience levels
From aspiring leaders to senior managers.
Designed for mixed groups
Managers and HR staff see the process from both sides.
Bring your own forms
Bring your current goals, KPIs or appraisal forms if you can.
Course framework
A structured approach to developing leaders.
The framework takes participants round a learning cycle: understand how a performance management system fits together, practise its discussions, reflect on the feedback they receive and then apply it with their own team.
Practical and Actionable
Objectives, KPIs and plans you can put to use right away.
Relevant to the Philippines
Built on real workplace scenarios from industries across the Philippines.
Fair and Evidence-Based
Structured frameworks that rest on clear evidence.
The performance learning cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Set clear goals
Plan SMART objectives that connect to company goals.
- 02
Measure what matters
Identify KPIs that reveal real performance and use the data to decide.
- 03
Hold regular check-ins
Hold frequent, brief discussions that keep work moving.
- 04
Address weak results
Respond to weak results promptly, with a structured plan.
- 05
Appraise fairly
Evaluate people objectively, with evidence.
- 06
Develop your people
Build development plans from appraisal results.
An appraisal works best when it confirms a year of honest conversations rather than replacing them.
Example exercises and tools
Learn by doing.
Practical exercises, frameworks and real workplace scenarios help participants plan objectives, monitor results and lead the conversations that strong performance depends on.
Practical discussions and real workplace scenarios bring the tools to situations managers in the Philippines handle, from planning measurable objectives for a newly formed team to coaching a supervisor whose team keeps missing targets. Participants work through structured frameworks for planning and appraisal and leave with a development plan they can begin using with their own people.
Goal Cascade
Follow one company goal all the way down to an employee’s objectives.
KPI Scorecard
Put together a short scorecard of KPIs for one role.
Bias Check
Find halo, recency and leniency errors in sample ratings.
Appraisal Script
Plan how an appraisal opens, what evidence it uses and how it ends.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply the tools in organisations across the Philippines, from regular coaching with one employee to the evaluation system used across a whole department.
- Annual AppraisalsEvaluate fairly with evidence.
- Goal SettingPlan measurable objectives.
- Monthly Check-insMonitor progress often.
- UnderperformanceRespond early and fairly.
- Reward DecisionsReward what the data shows.
- Team DashboardsKeep KPIs visible.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in the Philippines or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for the Philippines
Adapting the programme for Philippine organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in the Philippines.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across the Philippines and worldwide.
We deliver this programme in the Philippines and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in the Philippines.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, particularly for beginners who need a clear, structured way to start organizing workplace information.
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes definitely, since it teaches a fresh, highly constructive approach to problem-solving and team collaboration.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes, but you must come with an open mind to self-reflect.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It builds the skills to run a complete performance management system: planning measurable objectives and KPIs, monitoring progress, coaching and feedback, managing underperformance and fair appraisals, applied to real situations in the Philippines.
What topics does the course cover?
Twelve units in three stages: setting expectations (performance cycle, aligned goals, setting KPIs, clear standards), managing performance (tracking progress, regular check-ins, coaching to improve, underperformance) and appraising and rewarding (fair appraisals, rating without bias, recognising results, development plans).
Who should attend this course?
Managers, supervisors, HR practitioners, team leaders, department heads, project managers, business owners and executives responsible for employee performance or evaluation systems.
Is the course suitable for new or first-time leaders?
Yes. New managers learn to plan, monitor and evaluate performance from the start, while experienced managers and HR staff refine their system.
Is the course practical or theory-based?
Practical above all. Participants plan objectives and KPIs for their own team, calibrate ratings and rehearse appraisals and coaching discussions using real workplace scenarios.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside the Philippines?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Goal planning, KPI scorecards, rating calibration, bias checks, mock appraisals and underperformance plans, with coaching and feedback throughout.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Philippine context?
Yes. It covers modern practices that apply across industries in the Philippines, with real workplace scenarios showing how organisations there plan, monitor and evaluate performance.
Which cities in the Philippines can the course be delivered in?
We can deliver it in cities across the Philippines, and in other locations on request. We also offer a full range of leadership courses in the Philippines.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in the Philippines. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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