Corporate leadership training
Coaching and Mentoring Skills Training Course in Liberia
Develop your managers into coaches and mentors who listen with empathy, ask questions that make people think and give honest feedback, so colleagues tackle their own problems, build their skills and move their careers forward, through role-playing exercises and practical training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Liberia - For managers, team leaders
and mentors
Course overview
What Are Coaching and Mentoring Skills?
Coaching supports someone to reach a goal by their own route, using listening, questions and feedback; mentoring offers the experience and advice that help a person grow over time. This course develops both: telling them apart, listening with empathy and asking sharp questions, holding structured coaching conversations, giving feedback that helps and building mentoring relationships that endure.
Interactive sessions, role-playing exercises, real-life case studies and repeated small-group practice let participants coach on real goals, of the kind colleagues bring to leaders in Liberia.
Experienced mentors and people new to guiding others in Liberia learn side by side, from executives and team leaders to entrepreneurs and educators. Through role-plays and real-life case studies they practise empathetic listening and clear communication, and see how coaching helps colleagues work through challenges and keep learning.
Why it matters
Why Coaching and Mentoring Matter in Liberia
Organisations in Liberia develop stronger people when leaders coach and mentor as part of everyday work. Leaders who listen with empathy and help colleagues learn from setbacks build teams that keep growing.
People grow on the job
People learn most on the job, and coaching helps them turn each experience into new ability.
Managers as developers
Colleagues develop sooner when their leader helps them reach their own answers.
Knowledge stays inside
Mentoring keeps experience inside the organisation as staff change.
Loyalty through growth
People in Liberia stay where leaders take their growth seriously.
The Knowles leadership approach
From Insight to Impact
Each coaching conversation follows the same six-step cycle, adapted from the familiar GROW model, from agreeing how the two of you will work to reviewing what has been learned.
Coaching in action
- 1. ContractHow will we work together?
- 2. GoalWhat do you want?
- 3. RealityWhere are you now?
- 4. OptionsWhat could you do?
- 5. WillWhat will you do?
- 6. ReviewWhat have you learned?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Skill Growth
People pick up skills on the job, not just in training rooms.
More Capable Teams
Colleagues work through problems rather than escalating them.
Better Performance
Personal goals connect to what the organisation needs.
Knowledge Shared
Experience is shared before seasoned staff move on.
Higher Engagement
Colleagues feel backed and valued.
Lower Turnover
Hold on to good staff by showing them where they can grow.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Across 12 units in three stages, participants go from core coaching skills, to the full coaching conversation, to mentoring for long-term growth, with role-play practice throughout.
- Unit 1
Coach or Mentor?
- Know how coaching, mentoring, managing and training differ.
- Decide which approach suits the person and the situation.
- Review familiar coaching and mentoring models.
- Unit 2
Deep Listening
- Listen with empathy for meaning and unspoken feelings.
- Play back what you heard to check you understood.
- Avoid rushing in with your own solutions.
- Unit 3
Powerful Questions
- Use open questions that lead people to new insight.
- Ask instead of advising so people own the answer.
- Let silence give people room to reflect.
- Unit 4
Building Trust
- Settle confidentiality and ground rules first.
- Show genuine interest and respect to build rapport.
- Create room for frank, honest conversation.
- Unit 5
The GROW Model
- Organise a session as goal, reality, options and will.
- Guide the talk forward while the person stays in charge.
- Finish with clear actions the person commits to.
- Unit 6
Goal Setting
- Help people set goals they truly care about.
- Turn vague hopes into SMART goals.
- Connect personal goals to the organisation’s.
- Unit 7
Helpful Feedback
- Give feedback that is precise, balanced and prompt.
- Let feedback build belief as well as fix errors.
- Ask how your coaching comes across.
- Unit 8
Clearing Obstacles
- Help people spot what is getting in their way.
- Gently question the assumptions that hold people back.
- Help people bounce back from setbacks.
- Unit 9
Mentoring Pairs
- Begin mentoring relationships with agreed expectations.
- Share what you know without taking charge.
- Honour the different experiences and outlooks mentees bring.
- Unit 10
Career Guidance
- Talk through a mentee’s ambitions and options.
- Write a tailored development plan together.
- Help mentees find chances to keep learning.
- Unit 11
Knowledge Sharing
- Set up sessions and groups where colleagues pass on what they know.
- Keep know-how in the organisation when people leave.
- Encourage colleagues to coach one another across teams.
- Unit 12
A Coaching Culture
- Weave coaching into the way you manage.
- Recognise people’s progress and mark it.
- Leave with your own coaching plan.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Coaching, mentoring and managing
Morning break
Deep listening
Lunch
Powerful questions
Building trust
Afternoon break
The GROW model
Day one reflection
Close
Recap and goals for the day
Goal setting
Morning break
Helpful feedback
Lunch
Clearing obstacles
Mentoring pairs and career guidance
Afternoon break
Knowledge sharing and a coaching culture
Personal coaching plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants coach each other on real goals in small groups, swapping between coach, client and observer, and prepare mentoring conversations, through role-playing exercises that reflect the colleagues leaders in Liberia guide.
Coaching Triads
Take turns to coach, be coached and observe in threes.
GROW Sessions
Coach a peer on something they genuinely want to achieve.
Question Practice
Practise asking open questions instead of advising.
Mentoring Plans
Draft a growth plan built on a mentee’s own goals.
Who should attend
Designed for leaders who grow other people.
It suits anyone who helps others develop, from executives and team leaders who coach their staff to entrepreneurs guiding a young team and experienced specialists and educators who mentor newer colleagues.
- ExecutivesCoach leadership teams and mentor successors.
- Line ManagersCoach staff in the course of daily work.
- Team LeadersHelp colleagues reach their own solutions.
- HR and L&D StaffBuild coaching and mentoring programmes.
- Senior SpecialistsShare their expertise with newer staff.
- EducatorsMentor peers and support learners.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Liberia, online or a mix of both.
In-Person Training
Delivered at your organisation in Liberia or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior coaching experience is required. The course suits new and experienced leaders alike and works well for mixed groups.
No formal prerequisites
Open to anyone who supports the growth of others.
All experience levels
From first-time mentors to senior leaders.
Designed for mixed groups
Coaching people from other roles sharpens questioning skills.
Bring a real goal
Come with a goal of your own to be coached on.
Course framework
A structured approach to developing leaders.
The framework takes participants round a clear cycle: understand coaching and mentoring, practise them in role-plays, reflect on what observers noticed and use them with their own people.
Practical and Actionable
Questions and structures participants can apply at once.
Relevant to Liberia
Shaped by the colleagues leaders in Liberia guide.
Learning by Coaching
Much of the time goes on coaching and being coached.
The coaching learning cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Listen deeply
Listen with empathy so people know they are heard.
- 02
Ask better questions
Ask open questions that help people think things through and find answers.
- 03
Run a coaching session
Move a conversation from what someone wants to what they will do.
- 04
Give useful feedback
Offer feedback that grows ability and belief.
- 05
Mentor for growth
Mentor people in ways that help their careers advance.
- 06
Coaching culture
Make coaching and sharing know-how part of team life.
Great coaches seldom hand over answers; they ask the questions that lead people to their own.
Example exercises and tools
Learn by doing.
Role-plays, simple tools and real-life cases show participants how to listen, question and guide so that colleagues grow in ability.
Role-playing exercises and real-life case studies cover conversations leaders in Liberia have with the people they guide: a colleague who has lost confidence after a setback, a new team member unsure where to begin, or a mentee weighing a career move. Participants practise each conversation in small groups, swap roles and get feedback on how well they listened and questioned.
Listening Pairs
Listen to a peer for two minutes, then play it back.
GROW Walk-Through
Walk a peer’s goal through the four GROW stages.
Question Bank
Gather open questions for frequent coaching moments.
Career Map
Chart a mentee’s aims, choices and first moves.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants carry the tools into real situations in organisations across Liberia, from a brief coaching chat after a meeting to mentoring tomorrow’s leaders over time.
- One-to-One CoachingHelp people hit their goals.
- Performance SupportCoach to close performance gaps.
- OnboardingGet new starters up to speed.
- Career TalksHelp plan next career steps.
- SuccessionGrow future leaders.
- Knowledge TransferSpread expertise between teams.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Liberia or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Liberia
Adapting the programme for Liberian organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Liberia.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Liberia and worldwide.
We deliver this programme in Liberia and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Liberia.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, the communication strategies are practical enough to be used immediately in our everyday project work.
Yes, because it really highlights how our daily business decisions directly impact the local community and the environment.
Yes, it serves as an excellent starting point for teams managing cross-cultural integration.
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes, but you must come with an open mind to self-reflect.
Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It builds the skills leaders use to grow others: empathetic listening, powerful questions, structured coaching conversations, helpful feedback and mentoring for career growth, applied to real situations in Liberia.
What topics does the course cover?
Twelve units in three stages: core coaching skills (coach or mentor?, deep listening, powerful questions, building trust), the coaching conversation (the GROW model, goal setting, helpful feedback, clearing obstacles) and mentoring for growth (mentoring pairs, career guidance, knowledge sharing, a coaching culture).
Who should attend this course?
Anyone who guides colleagues: executives, line managers, team leaders, entrepreneurs, HR and L&D staff, experienced specialists and educators.
Is the course suitable for new or first-time leaders?
Yes. It works for people new to coaching or mentoring and for experienced managers who want a clearer structure.
Is the course practical or theory-based?
Very practical. Participants spend most of the two days coaching one another in small groups on goals that matter to them, with observers giving feedback.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Liberia?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Coaching in threes, GROW conversations, listening pairs, open-question drills, mentoring plans and real-life case studies, with observer feedback.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Liberian context?
Yes. It is designed for leaders in Liberia who coach or mentor others, from executives and team leaders to educators, with role-plays and case studies that reflect their conversations.
Which cities in Liberia can the course be delivered in?
We can deliver it in cities across Liberia, including Monrovia, Kakata, Gbarnga, Buchanan, Zwedru, Harper and Voinjama, and other cities on request. We also offer a full range of leadership courses in Liberia.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Liberia. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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