Corporate leadership training
Coaching and Mentoring Skills Training Course in Guyana
Develop leaders who bring out the best in others: listening reflectively, asking questions that uncover deeper insight and giving timely, specific feedback, so colleagues work through obstacles, build confidence in their abilities and take their careers further.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Guyana - For managers, team leaders
and mentors
Course overview
What Are Coaching and Mentoring Skills?
A coach helps someone clarify a problem and reach their own goal by listening, questioning and offering feedback; a mentor shares experience to guide a person’s development over months or years. The course builds both: understanding the roles, listening reflectively, holding a structured coaching conversation, giving feedback that encourages and keeping mentoring relationships going.
Interactive workshops, role-playing exercises and frequent coaching rounds in small groups let participants work on real goals, much like the ones colleagues bring to leaders in Guyana.
Executives, team leaders, entrepreneurs and educators in Guyana learn what it takes to be a coach or mentor: building trust, listening reflectively and helping people turn goals into steps, so the colleagues they support gain confidence and keep growing.
Why it matters
Why Coaching and Mentoring Matter in Guyana
Organisations in Guyana, as anywhere, grow when leaders build strong working relationships. Leaders who coach with empathy, help people set clear goals and keep them accountable bring out the best in their teams.
People grow on the job
The workplace is where most growth happens, and coaching helps people learn from what they do.
Managers as developers
Teams move forward faster when leaders help people clarify problems and choose solutions.
Knowledge stays inside
Mentors pass on lessons that took years to learn, so newer staff start further ahead.
Loyalty through growth
Colleagues in Guyana commit for longer where a leader backs their growth.
The Knowles leadership approach
From Insight to Impact
A six-step cycle based on the GROW model shapes every coaching conversation, from agreeing roles and boundaries at the start to reflecting on what the colleague has learned at the end.
Coaching in action
- 1. ContractHow will we work together?
- 2. GoalWhat do you want?
- 3. RealityWhere are you now?
- 4. OptionsWhat could you do?
- 5. WillWhat will you do?
- 6. ReviewWhat have you learned?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Skill Growth
People grow their abilities while doing the job itself.
More Capable Teams
Colleagues work through problems instead of handing them up.
Better Performance
Line up personal goals with what the organisation needs.
Knowledge Shared
Lessons from experienced staff stay after they leave.
Higher Engagement
Colleagues feel someone is invested in their success.
Lower Turnover
Keep strong people by showing them where they can go next.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
The 12 units are arranged in three stages, starting with the basic skills of coaching, moving into the full coaching conversation and finishing with mentoring for growth, and every unit is practised live.
- Unit 1
Coach or Mentor?
- Understand how coaching differs from mentoring, managing and training.
- Match your approach to the colleague and the moment.
- Explore the roles and responsibilities of coach and mentor.
- Unit 2
Deep Listening
- Listen reflectively for meaning and emotion.
- Play back what you heard to confirm and empathise.
- Hold back from solving it for them.
- Unit 3
Powerful Questions
- Ask questions that uncover deeper meaning.
- Trade advice for questions that build commitment.
- Let silence give people room to reflect.
- Unit 4
Building Trust
- Agree confidentiality and boundaries from the first session.
- Build rapport and adapt your style to each person.
- Make reflection feel safe and free of judgement.
- Unit 5
The GROW Model
- Move through goal, current reality, options and will in turn.
- Help the colleague clarify problems and weigh options.
- Close with steps the person is accountable for.
- Unit 6
Goal Setting
- Help colleagues choose goals worth working towards.
- Break goals into SMART, actionable steps.
- Tie what people want to the organisation’s priorities.
- Unit 7
Helpful Feedback
- Give feedback that is timely, specific and fair.
- Use feedback to celebrate milestones and build belief.
- Use peer supervision to improve your coaching.
- Unit 8
Clearing Obstacles
- Help colleagues recognise the barriers to their progress.
- Challenge limiting beliefs and encourage self-belief.
- Work through resistance with patience.
- Unit 9
Mentoring Pairs
- Launch each mentoring pair with clear guidelines.
- Share lessons without steering every choice.
- Respect the perspectives each person brings.
- Unit 10
Career Guidance
- Discuss where a mentee hopes to take their career.
- Shape a development plan that suits the mentee.
- Point mentees towards fresh learning opportunities.
- Unit 11
Knowledge Sharing
- Hold sessions where colleagues swap knowledge and ideas.
- Keep expertise in the organisation when people move on.
- Encourage colleagues to coach each other across teams.
- Unit 12
A Coaching Culture
- Treat coaching as part of normal management.
- Recognise milestones and celebrate success.
- Leave with a personal plan for your coaching.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Coaching, mentoring and managing
Morning break
Deep listening
Lunch
Powerful questions
Building trust
Afternoon break
The GROW model
Day one reflection
Close
Recap and goals for the day
Goal setting
Morning break
Helpful feedback
Lunch
Clearing obstacles
Mentoring pairs and career guidance
Afternoon break
Knowledge sharing and a coaching culture
Personal coaching plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants coach each other on real goals in small groups, rotating through coach, coachee and observer, and prepare mentoring conversations, in exercises that mirror the colleagues leaders in Guyana develop.
Coaching Triads
Rotate between coaching, being coached and observing in threes.
GROW Sessions
Lead a complete coaching conversation on a genuine goal.
Question Practice
Rehearse open questions in place of quick advice.
Mentoring Plans
Build a growth plan around a mentee’s goals.
Who should attend
Designed for leaders who grow other people.
Right for anyone who helps others develop, from executives and managers coaching their teams to entrepreneurs, educators and experienced colleagues mentoring people at the start of their careers.
- ExecutivesCoach senior colleagues and grow successors.
- Line ManagersCoach team members on the job.
- Team LeadersHelp people clarify and solve problems.
- HR and L&D StaffOrganise coaching across the business.
- Senior SpecialistsGuide newer staff with what they know.
- EducatorsMentor colleagues and encourage learners.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Guyana, online or a mix of both.
In-Person Training
Delivered at your organisation in Guyana or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior coaching experience is required. The course suits new and experienced leaders alike and works well for mixed groups.
No formal prerequisites
Open to anyone who supports the growth of others.
All experience levels
From first-time mentors to senior leaders.
Designed for mixed groups
Coaching people from other roles sharpens questioning skills.
Bring a real goal
Come with a goal of your own to be coached on.
Course framework
A structured approach to developing leaders.
Our framework guides participants round a clear cycle: understand coaching and mentoring, try them out in live conversations, reflect on what observers noticed and use them with their own people.
Practical and Actionable
Questions and structures to try straight after the course.
Relevant to Guyana
Based on the colleagues and workplaces leaders support locally.
Learning by Coaching
The course is built around coaching practice.
The coaching learning cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Listen deeply
Listen reflectively so colleagues know they were heard.
- 02
Ask better questions
Ask questions that uncover insight and let people find their own way forward.
- 03
Run a coaching session
Take a conversation from a goal to agreed next steps.
- 04
Give useful feedback
Give feedback that grows confidence along with skill.
- 05
Mentor for growth
Keep mentoring relationships that move careers on.
- 06
Coaching culture
Make shared learning and coaching a team habit.
Good coaching holds back the answer and offers the question that helps someone see it.
Example exercises and tools
Learn by doing.
Practical exercises, tools and realistic scenarios help participants listen, ask and guide so that the colleagues they work with grow more capable.
Role-plays and group discussions follow situations leaders in Guyana will recognise, from a colleague who doubts they can take on a bigger role to a team member resisting a change they have been asked to make. Participants practise reflective listening, help a partner break a goal into steps and leave with ideas for building motivation from within.
Listening Pairs
Listen for two minutes, then reflect back with no advice.
GROW Walk-Through
Guide a partner’s goal through each part of GROW.
Question Bank
Put together questions for everyday coaching moments.
Career Map
Sketch where a mentee is heading and how to get there.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
The tools are used in real situations in organisations across Guyana, from a two-minute coaching chat to a mentoring relationship that prepares future leaders.
- One-to-One CoachingSupport people towards their goals.
- Performance SupportCoach people back on track.
- OnboardingHelp newcomers settle in quickly.
- Career TalksDiscuss each person’s next move.
- SuccessionReady the next generation of leaders.
- Knowledge TransferShare know-how across the organisation.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Guyana or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Guyana
Adapting the programme for Guyanese organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Guyana.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Guyana and worldwide.
We deliver this programme in Guyana and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Guyana.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, I would recommend this training to my colleagues. Understanding these structured recovery methods provides great tools for managing stress.
Yes, I definitely would. The program teaches you exactly how to approach closing deals and handle tough discussions with confidence.
Yes, but you must come with an open mind to self-reflect.
Yes, it serves as an excellent starting point for teams managing cross-cultural integration.
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes, the communication strategies are practical enough to be used immediately in our everyday project work.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It develops the skills leaders use to grow others: reflective listening, insightful questions, structured coaching conversations, timely feedback and mentoring for career growth, applied to real situations in Guyana.
What topics does the course cover?
Twelve units in three stages: core coaching skills (coach or mentor?, deep listening, powerful questions, building trust), the coaching conversation (the GROW model, goal setting, helpful feedback, clearing obstacles) and mentoring for growth (mentoring pairs, career guidance, knowledge sharing, a coaching culture).
Who should attend this course?
Executives, managers, team leaders, entrepreneurs, educators and experienced professionals who coach or mentor colleagues.
Is the course suitable for new or first-time leaders?
Yes. New coaches and mentors learn a clear structure from the start, and experienced managers sharpen the way they already develop people.
Is the course practical or theory-based?
Mostly practical. Role-plays and small-group coaching on genuine goals take up most of the time, with feedback from observers after each round.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Guyana?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Coaching in threes, role-plays, GROW conversations, reflective listening practice, goal-setting work, mentoring plans and group discussions.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Guyanese context?
Yes. It is designed for leaders working in Guyana, with role-plays and group discussions built around the relationship, motivation and growth challenges organisations across the country face.
Which cities in Guyana can the course be delivered in?
We can deliver it in cities across Guyana, including Georgetown, Linden, New Amsterdam, Anna Regina, Bartica, Skeldon and Rosignol, and other cities on request. We also offer a full range of leadership courses in Guyana.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Guyana. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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