A team carrying a long wooden plank together on a sunny lawn while one teammate points the way during an outdoor challenge

Corporate leadership training

Leadership Skills for New Managers Training Course in Austria

Help people stepping into management shift from doing tasks to guiding others: set clear goals and expectations, delegate to strengths, keep regular feedback loops, agree SMART goals, recognise good work and resolve disputes early, through hands-on, experiential learning.

  • In-person, virtual
    or blended
  • Customised for
    your organisation
  • Delivered worldwide,
    including Austria
  • For new and aspiring managers
    and team supervisors

Course overview

What Are Leadership Skills for New Managers?

Leadership skills for new managers mark the shift from executing tasks yourself to helping others succeed together. The course explores your leadership style and its effect on the team, emotional intelligence, time and well-being, decision-making models, planning and delegating to strengths, one-to-ones, clear goals, feedback loops, performance concerns, mediation and what motivates people.

Hands-on activities, engaging discussions and real-world case studies let participants practise one-to-ones, recognition and difficult conversations, grounded in what new managers in Austria experience when moving into the role.

In Austria, a country known for its blend of history, culture and innovation, the course helps people moving from individual contributor to manager make the shift from executing tasks to guiding others. New managers, team leads, supervisors and project managers build the delegation, feedback and motivation skills to lead with clarity.

Why it matters

Why New Manager Skills Matter in Austria

Organisations in Austria rely on new managers who can delegate with trust, keep feedback loops open and lead by example. Making that shift early helps first-time managers guide their teams towards shared goals.

  • Promotion is not preparation

    Shifting from executing tasks to guiding others asks for a new mindset and skill set.

  • Managers shape the day

    A manager who leads by example sets the standard for the whole team.

  • Small problems grow

    Tensions left unaddressed upset team harmony and cost good people.

  • Pipelines need managers

    Capable first-time managers prepare organisations in Austria for future growth.

A team of four hikers climbing a rocky mountain ridge at sunrise, one pointing the way ahead while another helps a teammate up a step

The Knowles leadership approach

From Insight to Impact

The six steps capture the routine a capable manager returns to, from agreeing what needs to happen to reflecting on what the team delivered, so people new to leading others have a pattern to follow while their confidence builds.

The manager’s routine

  1. 1. PlanWhat must we deliver?
  2. 2. AssignWho does what?
  3. 3. Check-inHow is it going?
  4. 4. FeedbackWhat should change?
  5. 5. SupportWhat do they need?
  6. 6. ReviewWhat did we achieve?

Key benefits

Why Organisations Choose This Course

This programme helps your leaders and your organisation to:

  • Faster Ramp-Up

    People moving into management find their footing faster.

  • Organised Teams

    Goals and expectations clear, and work delegated to strengths.

  • Honest Feedback

    Regular feedback loops keep everyone improving.

  • Problems Tackled Early

    Conflict and declining performance resolved before they spread.

  • Motivated Staff

    Managers who understand what engages each team member.

  • A Stronger Pipeline

    More managers ready to step into wider leadership roles.

Have questions about this course?

Our team is happy to help. Send us a message and we will get back to you within one business day.

Contact Us
A facilitator pointing to a flip chart reading Learn, Practise and Lead as participants around a table listen and take notes

Course curriculum

A practical and structured learning journey.

Twelve units in three stages build from self-awareness and self-management, through delegating and organising the work, to feedback, conflict and motivation.

  • Unit 1

    Situational Styles

    • Explore how directing, coaching, supporting and delegating affect a team.
    • Adapt your style to each person’s strengths and experience.
    • Neither hover over people nor leave them unsupported.
  • Unit 2

    Managing Emotions

    • Assess your strengths, weaknesses and emotional triggers.
    • Stay composed and even-handed when pressure rises.
    • Interpret the emotions that shape how people act.
  • Unit 3

    Protecting Time

    • Balance your own workload with time for others.
    • Prioritise using urgency and importance as a guide.
    • Protect work-life balance by trimming needless meetings.
  • Unit 4

    Everyday Decisions

    • Apply decision-making models to see who should decide.
    • Use critical thinking to evaluate options, then commit.
    • Explain your choices so people trust them.
  • Unit 5

    Planning Work

    • Turn goals into a week of concrete tasks.
    • Distribute work so no one carries too much.
    • Anticipate holidays and high-demand weeks.
  • Unit 6

    Clear Assignments

    • Set clear expectations for purpose, quality and deadline.
    • Delegate to people’s strengths so they grow.
    • Monitor and support without reclaiming the task.
  • Unit 7

    Regular One-to-Ones

    • Hold regular one-to-ones that people find useful.
    • Listen actively to encourage open communication.
    • Use the time to catch issues and ambitions early.
  • Unit 8

    Setting Targets

    • Establish clear goals and expectations for each person.
    • Show how individual goals support the team’s success.
    • Track progress through regular feedback loops.
  • Unit 9

    Giving Feedback

    • Frame each point using situation, behaviour and impact.
    • Recognise good work in specific, sincere terms.
    • Correct performance while keeping mutual respect.
  • Unit 10

    Slipping Performance

    • Notice when standards or engagement begin to slip.
    • Find out whether skill, motivation or circumstances lie behind it.
    • Agree support and follow progress closely.
  • Unit 11

    Team Disputes

    • Recognise sources of conflict and address them proactively.
    • Mediate by hearing each side with respect.
    • Negotiate a way to work together in harmony.
  • Unit 12

    Motivation

    • Identify what influences each person’s motivation.
    • Reward effort and growth, as well as results.
    • Lead by example through integrity and continuous learning.

Course agenda

Two-day course agenda.

A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.

Day oneManaging yourself and the work

Welcome, objectives and introductions

Situational styles

Morning break

Managing emotions

Lunch

Protecting time

Everyday decisions

Afternoon break

Planning work

Day one reflection

Close

Day twoManaging people and performance

Recap and goals for the day

Clear assignments

Morning break

One-to-ones and targets

Lunch

Giving feedback

Slipping performance and team disputes

Afternoon break

Motivation

Your routine and action planning

Close

Participant resources

What participants receive.

A practical set of resources to support learning during the course and application afterwards.

  • Course Workbook

    Content, summaries and activities for every unit.

  • Templates and Worksheets

    Ready-to-use tools to apply learning at work.

  • Action Plan Template

    Turn learning into clear next steps.

  • Job Aids and Quick Guides

    Key models, checklists and frameworks for daily use.

  • Digital Resources

    Additional materials to revisit after the course.

  • Certificate of Completion

    Recognition of the training completed.

A facilitator taking notes on a clipboard as two participants practise a workplace conversation at a round table, with colleagues looking on

Practical application

From theory to real workplace impact.

Through real-world case studies and hands-on activities, participants plan a week, delegate to strengths, run a one-to-one and give constructive feedback, the situations new managers in Austria handle once they move into the role.

  • One-to-One Practice

    Hold a one-to-one with a peer in the role of a team member.

  • Feedback Role-Play

    Give recognition and a corrective message, then switch sides.

  • Weekly Plan Build

    Plan a week by matching each task to a team member’s strengths.

  • Performance Case

    Explore why someone’s engagement has dropped and agree a plan.

Who should attend

Designed for new and aspiring managers.

Ideal for people who have recently moved into a managerial role or plan to, and for team leads, supervisors, project managers, executives, entrepreneurs, educators and recent graduates who want to lead with clarity.

  • New ManagersMake the shift from doing to leading.
  • Team LeadersDelegate and communicate expectations.
  • SupervisorsSupport staff and give regular feedback.
  • Aspiring ManagersDevelop key skills ahead of a first role.
  • Specialists Moving UpApply expertise while leading projects and people.
  • Recent GraduatesGain management habits early on.

Course format and delivery

Flexible options to suit your organisation.

Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Austria, online or a mix of both.

  • In-Person Training

    Delivered at your organisation in Austria or at a suitable venue.

  • Virtual Training

    Interactive, engaging live online delivery.

  • Blended Learning

    A combination of in-person and virtual sessions.

  • Customised Training

    Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training

  • Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.

Prerequisites

Prerequisites and experience level.

No prior management experience is required. The course suits new and aspiring managers from any sector and works well for mixed groups.

  • No formal prerequisites

    Open to anyone new to managing, or about to be.

  • All experience levels

    From entry-level staff to experienced specialists.

  • Designed for mixed groups

    New managers from different sectors learn together.

  • Ready to take part

    Bring a real management situation you are facing.

A hiker with a backpack standing on a rocky outcrop above a sea of clouds, looking toward a snow-capped mountain range

Course framework

A structured approach to developing leaders.

Our framework uses experiential learning: explore a manager’s role, test it in hands-on activities, reflect with peers and apply the lessons with your own team.

  • Practical and Actionable

    Goal sheets, briefs and feedback loops ready for use.

  • Relevant to Austria

    Shaped by the teams new managers in Austria lead.

  • Confidence Through Practice

    Practise hard conversations among peers first.

The new manager’s cycle

  1. 1. LearnCore leadership principles
  2. 2. ExploreCase studies and discussion
  3. 3. PractiseRole-plays and simulations
  4. 4. ReflectSelf-assessment and journaling
  5. 5. ApplyReal-world projects
  6. 6. GrowMentoring and peer support

Key learning outcomes

From knowledge to lasting leadership impact.

By the end of this programme, participants will be able to:

  • 01

    Adapt your style

    Choose a leadership style that suits each person and situation.

  • 02

    Manage your time

    Plan your time to protect your own work, your team and your well-being.

  • 03

    Plan and assign work

    Delegate goals as tasks matched to strengths, with deadlines.

  • 04

    Hold one-to-ones

    Hold one-to-ones that encourage open communication.

  • 05

    Give feedback

    Give feedback that supports growth and improvement.

  • 06

    Tackle problems early

    Resolve conflict and underperformance proactively and fairly.

A confident team leader in a blue blazer smiling as she leads a team meeting, with colleagues seated around the table in the foreground

Leading begins when a manager stops doing everything alone and starts helping others succeed together.

A participant placing sticky notes reading Role Play, Case Study and Feedback around a hand-drawn Action Plan circle on a workshop table

Example exercises and tools

Learn by doing.

Practical exercises and simple tools help new managers move from understanding an idea to using it with their team.

Real-world case studies and hands-on activities reflect situations new managers in Austria may encounter, from delegating to a team member’s strengths for the first time to mediating a dispute before it unsettles the team. Through peer-to-peer exchange with other new managers, participants test their approach, uncover their strengths and development areas and leave with a plan for their first weeks back.

  • Style Matcher

    Map each team member to the leadership style they need now.

  • Time Log

    Record a week and see where your time really goes.

  • Task Brief

    Put a task’s goal, expected quality and deadline in writing.

  • SBI Feedback

    Build an SBI message for a real team situation.

Assessment

Assessment and learning progress.

A mix of steps before, during and after the programme keeps learning relevant and turns it into action.

Step 1

Before the training

Share your goals and team context.

Agree the objectives and focus areas.

Confirm the format, timing and group.

Step 2

During the training

Role-plays, simulations and practical exercises.

Feedback from experienced leaders as skills develop.

Group discussion and reflection.

Step 3

After the training

A personal action plan for the workplace.

Self-assessment and guided journaling to track progress.

Ongoing learning through peers, mentors and the alumni network.

Workplace application

Relevant to your context.

Participants apply the tools in workplaces across Austria, from delegating to strengths in a busy week to resolving a first dispute within the team.

  • Team PrioritiesAgree goals and expectations.
  • Task HandoversDelegate to strengths.
  • Check-in MeetingsHold regular feedback loops.
  • AppraisalsReview performance openly.
  • Difficult TalksMediate tensions with respect.
  • RecognitionRecognise every contribution.
Earth seen from orbit at sunrise, with city lights glowing across the night side

Let’s discuss your requirements

Request a Customised Leadership Programme.

Talk to our team about how this course can be tailored for your organisation in Austria or other locations worldwide.

Request a Proposal
  • Share your priorities
  • Receive a tailored proposal
  • Explore delivery options

Adapting for Austria

Adapting the programme for Austrian organisations.

We tailor the course so it reflects your people, your sector and the context you work in.

  • Local case studies

    Examples and case studies drawn from leaders in Austria.

  • Cultural awareness

    Content that respects cultural nuances and builds inclusive environments.

  • Community focus

    Projects that address real local and community issues.

  • Industry and organisation focus

    Examples, terminology and scenarios from your sector.

View over an aeroplane wing at sunrise, above golden clouds with green hills, a winding river and a coastline below

Delivery worldwide

Flexible delivery across Austria and worldwide.

We deliver this programme in Austria and in other locations worldwide, with flexible formats and options to suit your organisation.

  • In-person
  • Virtual
  • Blended
  • At Your Workplace

    In-house sessions at your office in Austria.

  • A Venue You Choose

    Delivered at a training venue that suits your team.

  • Live Online

    Interactive virtual sessions wherever your people are.

  • Across Countries

    Programmes coordinated across several locations worldwide.

Client experiences

What our participants say.

Word-for-word feedback from participants at organisations in Singapore. Read all reviews

  • Yes, I would recommend this training to my colleagues. Understanding these structured recovery methods provides great tools for managing stress.

    ASMPT (ASM Assembly Systems) logo
    Stress Management Lunch TalkASM Assembly Systems Singapore Pte. Ltd
  • Yes, because it really highlights how our daily business decisions directly impact the local community and the environment.

    Euraco Finefood Pte Ltd logo
    Corporate Social Responsibility CourseEuraco.com.sg
  • Learning how to translate high-level company strategy into clear, measurable operational targets for our teams.

    Eduquest International Institute logo
    Balance Scorecard Training CourseEduquest International Institute Pte Ltd
  • Yes, but you must come with an open mind to self-reflect.

    Community Psychology Hub logo
    Working From Home: Self Management Lunch TalkCommunity Psychology Hub
  • Yes, definitely. because it offers highly practical insights that help you navigate your role and better manage relationships within your team.

    School of the Arts Singapore (SOTA) logo
    Being an Effective Middle ManagerSchool of the Arts Singapore
  • Yes, I definitely would. The program teaches you exactly how to approach closing deals and handle tough discussions with confidence.

    Singapore Police Force logo
    Negotiation Skills CourseSingapore Police Force

Frequently asked questions

Common questions about this course.

What is the main focus of this course?

It builds the day-to-day skills of a new manager: adapting their style, managing time, delegating to strengths, one-to-ones, clear goals, feedback loops and resolving conflict early, applied to real situations in Austria.

What topics does the course cover?

Twelve units in three stages: managing yourself (situational styles, managing emotions, protecting time, everyday decisions), running the work (planning work, clear assignments, regular one-to-ones, setting targets) and managing performance (giving feedback, slipping performance, team disputes and motivation).

Who should attend this course?

People recently promoted into management or aspiring to it, team leads, supervisors, project managers, executives, entrepreneurs, educators and recent graduates.

Is the course suitable for new or first-time leaders?

Yes. It is aimed at people who have just moved into a managerial role and those preparing for one.

Is the course practical or theory-based?

It is hands-on. Real-world case studies, engaging discussions and practical activities give participants the chance to try one-to-ones, feedback and tough conversations safely.

How long is the course?

The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.

Can the course be customised for our organisation?

Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.

Can we use examples from our own industry?

Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.

Can we combine this course with other topics?

Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.

Is this course available outside Austria?

Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.

What delivery options are available?

In person at your workplace or a venue you choose, live online, or a blend of both.

What kind of exercises and activities are included?

One-to-one practice, recognition and correction role-plays, a strengths-based weekly plan, an engagement case, a style map, a time record, a written brief and an SBI message.

Do participants receive mentoring during the course?

Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.

Will participants build a professional network?

Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.

How does the course support personal growth?

Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.

Is the course relevant to the Austrian context?

Yes. It is designed for new managers, team leads, supervisors and project managers in Austria, with case studies built around the shift from doing the work to leading it.

Which cities in Austria can the course be delivered in?

We can deliver it in cities across Austria, including Vienna, Graz, Linz, Salzburg, Innsbruck, Klagenfurt and Villach, and other cities on request. We also offer a full range of leadership courses in Austria.

Can we download a course brochure?

Yes. Download our course brochure for an overview of our training programmes.

How do we request a proposal?

Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.

Who can we contact about this course?

Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.

A facilitator, seen from behind, setting out workbooks on training tables beside a flip chart that reads Welcome

Next steps

From enquiry to delivery.

A simple, transparent process from your first message to the training day.

  1. 1

    Enquiry

    Share your training needs and priorities.

  2. 2

    Consultation

    We discuss and refine the scope with you.

  3. 3

    Proposal

    Receive a tailored proposal with delivery options.

  4. 4

    Confirm

    Review, adjust and agree the details.

  5. 5

    Delivery

    We deliver the programme for your team.

Get in touch

Get in touch about this course.

Tell us about your team and goals, and we will recommend the right format for your organisation in Austria. Fill in the form or contact our team directly.

  • Email us[email protected]
  • Call us+65 6714 6663
  • Quick replyWe get back to you within one business day.
  • Ask before you commitTalk to our team about the right course and format for your needs.

This course is customisable

We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training

Enquiry form

Request a Training Proposal

Consent

We use your details only to respond to this enquiry. See our privacy policy.

Scroll to Top