Corporate leadership training
Leadership Skills for New Managers Training Course in Eritrea
Help newly appointed managers lead a team with confidence from day one: organise and delegate work, listen in regular one-to-ones, agree SMART goals, give fair, constructive feedback and resolve issues early, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Eritrea - For new and aspiring managers
and team supervisors
Course overview
What Are Leadership Skills for New Managers?
Leadership skills for new managers are the habits that turn a capable individual into someone whose team does its best work. The course covers adapting your style, staying composed and empathetic, managing time, deciding, planning and delegating, listening in one-to-ones, SMART goals, constructive feedback, handling poor performance and conflict, and motivating people.
Through interactive sessions, case studies and practical exercises, participants try out one-to-ones, feedback and difficult talks drawn from what new managers in Eritrea meet.
Recent graduates taking their first management role and experienced professionals moving into a new leadership position in Eritrea build the habits that make a team work: listening well, setting SMART goals, delegating with care, giving fair feedback and handling conflict before it spreads. Interactive sessions, case studies and practical exercises keep every topic tied to the workplaces they manage.
Why it matters
Why New Manager Skills Matter in Eritrea
Organisations in Eritrea depend on their first-line managers to turn plans into daily work. Managers who listen, delegate well and give fair, honest feedback help teams stay productive and build a positive culture.
Promotion is not preparation
Many people step up because they excelled at their own job, not because they have led others.
Managers shape the day
A manager sets much of the focus and mood a team works in.
Small problems grow
Unspoken problems turn into missed goals and departing staff.
Pipelines need managers
Confident new managers make organisations stronger throughout Eritrea.
The Knowles leadership approach
From Insight to Impact
Participants follow the working cycle of an effective manager, from setting the week’s priorities to looking back at what the team delivered, giving them a dependable rhythm while their confidence builds.
The manager’s routine
- 1. PlanWhat must we deliver?
- 2. AssignWho does what?
- 3. Check-inHow is it going?
- 4. FeedbackWhat should change?
- 5. SupportWhat do they need?
- 6. ReviewWhat did we achieve?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Ramp-Up
Newly appointed managers settle into the role and deliver more quickly.
Organised Teams
Tasks organised and delegated so everyone knows what matters most.
Honest Feedback
Constructive feedback given often, not saved for the annual review.
Problems Tackled Early
Poor performance and friction dealt with before they take hold.
Motivated Staff
Managers who know what motivates each team member.
A Stronger Pipeline
A pool of confident managers ready for bigger roles.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Across twelve units in three stages, new managers move from leading themselves, to organising the team’s work, to developing and supporting the people who do it, with case studies and practical exercises at every step.
- Unit 1
Situational Styles
- Learn when to direct, coach, support or delegate, using the situational model.
- Adjust your approach to each person’s ability and confidence.
- Steer between hovering over people and leaving them too early.
- Unit 2
Managing Emotions
- Notice how you react when pressure rises.
- Keep your composure and fairness after a setback.
- Use empathy to read what drives team behaviour.
- Unit 3
Protecting Time
- Make room for your team as well as your own tasks.
- Put tasks in order of urgency and importance.
- Spot time-wasting activities and reduce them.
- Unit 4
Everyday Decisions
- Separate the calls that are yours from those to share.
- Decide promptly using the facts you have.
- Share the reasons behind your decisions with the team.
- Unit 5
Planning Work
- Turn the team’s goals into weekly tasks and priorities.
- Share the workload fairly among the team.
- Prepare for busy periods and absences.
- Unit 6
Clear Assignments
- Set out each task’s purpose, standard and deadline.
- Delegate to grow people, not to unload work.
- Set check-in points but leave ownership with them.
- Unit 7
Regular One-to-Ones
- Run regular one-to-ones your team finds worthwhile.
- Practise active, reflective listening.
- Hear worries and ambitions early in one-to-ones.
- Unit 8
Setting Targets
- Set SMART goals with every team member.
- Connect personal goals with what the team must achieve.
- Make progress visible and adjust goals when things change.
- Unit 9
Giving Feedback
- Frame feedback by situation, behaviour and impact.
- Praise in specific, genuine terms.
- Correct someone while keeping their trust.
- Unit 10
Slipping Performance
- Notice when someone’s work begins to slip.
- Work out whether skill, motivation or circumstances are the cause.
- Agree a plan to improve and see it through.
- Unit 11
Team Disputes
- Act before a disagreement becomes personal.
- Listen to each side fairly before deciding.
- Help colleagues agree how they will work together.
- Unit 12
Motivation
- Learn what each team member finds motivating.
- Credit effort and progress, not only outcomes.
- Lead by example and keep developing yourself.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Situational styles
Morning break
Managing emotions
Lunch
Protecting time
Everyday decisions
Afternoon break
Planning work
Day one reflection
Close
Recap and goals for the day
Clear assignments
Morning break
One-to-ones and targets
Lunch
Giving feedback
Slipping performance and team disputes
Afternoon break
Motivation
Your routine and action planning
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
In practical exercises and case studies, participants map out a team’s priorities for the week, hand over a task with a clear brief, listen in a one-to-one and deliver a hard message, as new managers in Eritrea must in their early months.
One-to-One Practice
Hold a one-to-one while a fellow participant plays your team member.
Feedback Role-Play
Practise giving praise and correction, then change roles.
Weekly Plan Build
Turn team goals into a week of clear, assigned tasks.
Performance Case
Work out why a colleague is struggling and agree next steps.
Who should attend
Designed for new and aspiring managers.
It is for anyone beginning to manage people in any sector: recent graduates in a first management role, newly appointed managers and experienced professionals moving into leadership who want a firm grounding.
- New ManagersSettle into the role in the early months.
- Team LeadersOrganise the team’s work with assurance.
- SupervisorsPlan shifts and give fair feedback.
- Aspiring ManagersGet ready before taking on a team.
- Specialists Moving UpManage colleagues who were once peers.
- Recent GraduatesLearn to manage from the start.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Eritrea, online or a mix of both.
In-Person Training
Delivered at your organisation in Eritrea or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior management experience is required. The course suits new and aspiring managers from any sector and works well for mixed groups.
No formal prerequisites
Open to anyone new to managing, or about to be.
All experience levels
From entry-level staff to experienced specialists.
Designed for mixed groups
New managers from different sectors learn together.
Ready to take part
Bring a real management situation you are facing.
Course framework
A structured approach to developing leaders.
The framework takes new managers round a learning loop: understand what the role asks of them, practise it, reflect on how it went and then use it with their own team.
Practical and Actionable
Routines and templates to put to use the next working day.
Relevant to Eritrea
Grounded in the teams and workplaces of new managers in Eritrea.
Confidence Through Practice
Practise tough conversations before they happen.
The new manager’s cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Adapt your style
Adjust your leadership to each person’s ability and confidence.
- 02
Manage your time
Manage your own priorities while keeping time free for your team.
- 03
Plan and assign work
Split goals into tasks, each with an owner and a deadline.
- 04
Hold one-to-ones
Hold one-to-ones that strengthen trust.
- 05
Give feedback
Give praise and correction people can use.
- 06
Tackle problems early
Deal with poor performance and conflict quickly and fairly.
A new manager’s job is less about doing the work and more about helping others do it well.
Example exercises and tools
Learn by doing.
Practical exercises and simple tools mean new managers can try each skill with their own team straight after the course.
Practical exercises and case studies reflect moments new managers in Eritrea may face: leading colleagues who were peers until last month, setting goals for a team with a heavy workload, or a performance conversation that cannot wait. Participants plan how they will listen, what they will say and how they will follow up, then practise it with peers and refine it from their feedback.
Style Matcher
Pick the leadership approach that suits each team member.
Time Log
Log a week and spot where time is lost.
Task Brief
Draft a brief covering purpose, standard and deadline.
SBI Feedback
Shape feedback by situation, behaviour and impact.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants use the tools in workplaces across Eritrea, from setting the team’s weekly priorities to holding their first hard conversation.
- Team PrioritiesAgree what matters most this week.
- Task HandoversHand over work with a clear brief.
- Check-in MeetingsKeep in touch with people and progress.
- AppraisalsAssess performance fairly.
- Difficult TalksRaise issues with tact and clarity.
- RecognitionRecognise good work promptly.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Eritrea or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Eritrea
Adapting the programme for Eritrean organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Eritrea.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Eritrea and worldwide.
We deliver this programme in Eritrea and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Eritrea.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes, I definitely would. The program teaches you exactly how to approach closing deals and handle tough discussions with confidence.
Yes, the communication strategies are practical enough to be used immediately in our everyday project work.
Yes, because it really highlights how our daily business decisions directly impact the local community and the environment.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes, because it serves as a helpful reminder to prioritize mental well-being alongside daily targets.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It gives newly appointed managers the core habits of the role, from flexing their style and protecting time to delegating, listening one-to-one, SMART goals, fair feedback and acting early on problems, illustrated with workplaces in Eritrea.
What topics does the course cover?
Twelve units in three stages: managing yourself (situational styles, managing emotions, protecting time, everyday decisions), running the work (planning work, clear assignments, regular one-to-ones, setting targets) and managing performance (giving feedback, slipping performance, team disputes and motivation).
Who should attend this course?
Newly appointed managers, team leaders, supervisors, aspiring managers, specialists stepping into management and recent graduates taking a first management role.
Is the course suitable for new or first-time leaders?
Yes. It is aimed at first-time managers and at people preparing to manage for the first time.
Is the course practical or theory-based?
Very practical. Case studies, role-plays and exercises let participants rehearse one-to-ones, feedback and hard conversations before facing them at work.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Eritrea?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Rehearsed one-to-ones, feedback role-plays, building a weekly team plan, a performance case, a style matcher, a time log, task briefs and feedback framed by situation, behaviour, impact.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Eritrean context?
Yes. It is designed for managers in Eritrea, with case studies and discussions on the people and performance situations new managers meet in workplaces across the country.
Which cities in Eritrea can the course be delivered in?
We can deliver it in cities across Eritrea, including Asmara, Keren, Massawa, Assab, Mendefera, Barentu and Adi Keyh, and other cities on request. We also offer a full range of leadership courses in Eritrea.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Eritrea. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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