Corporate leadership training
Leadership Skills for New Managers Training Course in Estonia
Help first-time managers make the step from doing the work to leading it: setting clear objectives, delegating with confidence, holding honest one-to-ones, coaching each person and tackling issues early, so their teams settle and perform, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Estonia - For new and aspiring managers
and team supervisors
Course overview
What Are Leadership Skills for New Managers?
Moving from individual contributor to manager means your results now come through other people. The course builds the habits that make that shift work: choosing a style to suit each person, keeping your own reactions in check, managing time and priorities, making everyday calls, planning and delegating, running one-to-ones, agreeing goals, coaching and feedback, resolving conflict early and keeping the team engaged.
Interactive workshops, role-playing and real-world case studies let participants rehearse one-to-ones, feedback and tricky conversations, drawing on the situations new managers in Estonia actually face.
Offered to organisations across Estonia, the course suits people stepping into their first managerial role, from team leaders and supervisors to project managers and young professionals, who want to lead with confidence from day one.
Why it matters
Why New Manager Skills Matter in Estonia
Estonia’s business environment is dynamic and entrepreneurial, and many people manage a team soon after being promoted for their own results. Managers who set clear expectations and give honest feedback help those teams thrive.
Promotion is not preparation
Strong individual results earn the promotion, yet leading others calls for a different set of skills.
Managers shape the day
How a manager behaves sets the tone, focus and energy of the whole team.
Small problems grow
Concerns nobody raises soon become missed goals and good people leaving.
Pipelines need managers
Confident first-time managers help organisations in Estonia grow and keep talent.
The Knowles leadership approach
From Insight to Impact
Participants learn a weekly management cycle, from deciding what the team must deliver to looking back on what it achieved, giving them a dependable routine while they grow into the role.
The manager’s routine
- 1. PlanWhat must we deliver?
- 2. AssignWho does what?
- 3. Check-inHow is it going?
- 4. FeedbackWhat should change?
- 5. SupportWhat do they need?
- 6. ReviewWhat did we achieve?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Ramp-Up
Newly promoted people settle into the manager’s role far sooner.
Organised Teams
Everyone knows their objectives and what to tackle first.
Honest Feedback
Frequent, constructive input replaces the annual shock.
Problems Tackled Early
Disputes and dips in performance are handled while still small.
Motivated Staff
Managers learn what drives and engages each person.
A Stronger Pipeline
A pool of capable managers ready to take on more.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units in three stages take new managers from leading themselves, through organising the team’s work, to coaching, motivating and holding people accountable for results.
- Unit 1
Situational Styles
- Learn the four situational styles: directing, coaching, supporting and delegating.
- Adjust your approach to each colleague’s ability and self-assurance.
- Neither hover over people nor step back too early.
- Unit 2
Managing Emotions
- Notice how you tend to react when pressure builds.
- Keep a level head and treat people fairly in a setback.
- Understand the feelings behind how people act.
- Unit 3
Protecting Time
- Keep room in your diary for the team, not only your tasks.
- Sort tasks by what is urgent and what matters.
- Reduce distractions and drop meetings that add little.
- Unit 4
Everyday Decisions
- Work out which calls to make alone and which to share.
- Decide promptly instead of waiting for perfect data.
- Share the reasons behind each decision you make.
- Unit 5
Planning Work
- Turn objectives into this week’s priorities and tasks.
- Spread the workload fairly across people.
- Prepare for holidays, sick leave and busy spells.
- Unit 6
Clear Assignments
- Hand over each task with its aim, quality bar and due date.
- Delegate to grow people, not just to clear your desk.
- Set review points while leaving ownership with them.
- Unit 7
Regular One-to-Ones
- Run frequent one-to-ones that people find worthwhile.
- Ask good questions and let the other person speak.
- Pick up concerns and career hopes at an early stage.
- Unit 8
Setting Targets
- Set specific, measurable goals with every team member.
- Show how each person’s goals feed the team’s objectives.
- Keep progress visible and change course where needed.
- Unit 9
Giving Feedback
- Frame feedback with Situation-Behaviour-Impact.
- Recognise good work precisely and genuinely.
- Correct someone in a way that keeps their trust.
- Unit 10
Slipping Performance
- Notice the first signs that someone is falling behind.
- Work out if the cause lies in skill, motivation or circumstances.
- Agree steps to improve and check they happen.
- Unit 11
Team Disputes
- Act quickly once a disagreement becomes personal.
- Listen to each side before you decide.
- Help colleagues rebuild a way of working together.
- Unit 12
Motivation
- Find out what drives each person on your team.
- Praise effort and progress as well as outcomes.
- Keep developing so you grow with your team.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Situational styles
Morning break
Managing emotions
Lunch
Protecting time
Everyday decisions
Afternoon break
Planning work
Day one reflection
Close
Recap and goals for the day
Clear assignments
Morning break
One-to-ones and targets
Lunch
Giving feedback
Slipping performance and team disputes
Afternoon break
Motivation
Your routine and action planning
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Each idea is practised through role-plays and case studies: planning the team’s week, handing over a task, running a one-to-one and giving a hard message, the moments new managers in Estonia face in their first months.
One-to-One Practice
Run a one-to-one with a peer playing one of your team.
Feedback Role-Play
Give recognition and a correction, then change roles.
Weekly Plan Build
Turn the team’s objectives into a week of clear tasks.
Performance Case
Work out why someone is falling behind and agree next steps.
Who should attend
Designed for new and aspiring managers.
Built for people taking their first steps as managers in any sector, whether newly promoted or getting ready for the role, and for experienced professionals who want to put their management skills on a firmer footing.
- New ManagersSettle confidently into a new role.
- Team LeadersOrganise the team’s work with ease.
- SupervisorsPlan rotas and give helpful feedback.
- Aspiring ManagersGet ready before the promotion comes.
- Specialists Moving UpManage colleagues who were once peers.
- Recent GraduatesForm good management habits early.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Estonia, online or a mix of both.
In-Person Training
Delivered at your organisation in Estonia or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior management experience is required. The course suits new and aspiring managers from any sector and works well for mixed groups.
No formal prerequisites
Open to anyone new to managing, or about to be.
All experience levels
From entry-level staff to experienced specialists.
Designed for mixed groups
New managers from different sectors learn together.
Ready to take part
Bring a real management situation you are facing.
Course framework
A structured approach to developing leaders.
The framework follows a simple cycle: understand what the manager’s role asks of you, try it in practice, reflect on how it went and use the lesson with your own team.
Practical and Actionable
Checklists and templates to use with your team next week.
Relevant to Estonia
Based on the teams new managers run in Estonia.
Confidence Through Practice
Practise difficult conversations before they are real.
The new manager’s cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Adapt your style
Adjust your leadership to each person’s ability and confidence.
- 02
Manage your time
Manage your own workload and still keep time free for your people.
- 03
Plan and assign work
Break objectives into tasks with an owner and a due date.
- 04
Hold one-to-ones
Hold frequent one-to-ones that earn trust.
- 05
Give feedback
Give recognition and correction people can use.
- 06
Tackle problems early
Deal with weak performance and conflict quickly and fairly.
A new manager’s success is measured less by what they do themselves and more by what their team can achieve.
Example exercises and tools
Learn by doing.
Practical exercises and simple tools help new managers plan, delegate and give feedback with their own team from the following week.
Role-playing exercises and real-world case studies put participants in situations new managers in Estonia may meet, from setting expectations with former peers to delegating a task they would rather do themselves, or raising a performance concern for the first time. They practise feedback and coaching suited to each person, and leave with a routine to use with their own team straight away.
Style Matcher
Decide which leadership style each colleague needs now.
Time Log
Log a working week and spot time to win back.
Task Brief
Draft a task brief covering aim, quality bar and due date.
SBI Feedback
Plan a piece of feedback in the SBI format.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply what they learn in organisations across Estonia, from setting the team’s priorities each week to handling a first difficult conversation with someone they used to sit beside.
- Team PrioritiesAgree what matters most this week.
- Task HandoversHand over work so it lands well.
- Check-in MeetingsKeep in touch with work and team.
- AppraisalsAssess each person’s work fairly.
- Difficult TalksRaise concerns calmly and clearly.
- RecognitionRecognise effort when you see it.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Estonia or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Estonia
Adapting the programme for Estonian organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Estonia.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Estonia and worldwide.
We deliver this programme in Estonia and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Estonia.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes, particularly for beginners who need a clear, structured way to start organizing workplace information.
Learning how to translate high-level company strategy into clear, measurable operational targets for our teams.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes, it serves as an excellent starting point for teams managing cross-cultural integration.
Yes, I would recommend it. Gaining a clear framework on communication styles is highly useful for de-escalating tough client situations
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It gives first-time managers the everyday skills of the role: adapting their style, managing time, planning and delegating work, one-to-ones, goals, feedback and coaching, and tackling problems early, applied to situations in Estonia.
What topics does the course cover?
Twelve units in three stages: managing yourself (situational styles, managing emotions, protecting time, everyday decisions), running the work (planning work, clear assignments, regular one-to-ones, setting targets) and managing performance (giving feedback, slipping performance, team disputes and motivation).
Who should attend this course?
Recently promoted managers, team and project leaders, supervisors, people preparing to manage, specialists taking on a team and recent graduates.
Is the course suitable for new or first-time leaders?
Yes. It is built for people managing for the first time and for those getting ready to take on a team.
Is the course practical or theory-based?
Very practical. Role-plays and real-world case studies let participants practise one-to-ones, feedback and difficult conversations before they face them at work.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Estonia?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Rehearsed one-to-ones, recognition and correction swapped in pairs, a week planned from team goals, diagnosing a struggling colleague, picking styles, logging time and drafting briefs.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Estonian context?
Yes. It is designed for new and aspiring managers in Estonia, including supervisors, team and project leaders and young professionals moving into management, whatever their sector.
Which cities in Estonia can the course be delivered in?
We can deliver it in cities across Estonia, including Tallinn, Tartu, Narva, Pärnu, Kohtla-Järve, Viljandi and Rakvere, and other cities on request. We also offer a full range of leadership courses in Estonia.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Estonia. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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