Assertive Training Course in Austria

Developing assertiveness is essential for individuals who want to communicate confidently and manage interactions more effectively. This course provides participants with strategies to express themselves clearly, handle different personalities, and approach conversations with a balanced and composed mindset. Through guided learning, participants discover how assertive behavior helps them navigate personal and professional situations with greater ease and clarity.

Throughout the program, learners explore how to respond appropriately to passive, aggressive, or passive-aggressive behavior. They gain tools to communicate with respect while ensuring their needs and viewpoints are heard. With practical instruction, participants learn techniques to maintain control, uphold professionalism, and manage conversations constructively.

By engaging in real-life scenarios, role-playing activities, and structured practice, participants strengthen their assertive communication skills. This hands-on approach ensures that individuals can apply what they learn immediately, helping them face everyday challenges more confidently and effectively.

This Assertive workshop is ideal for anyone who would like to gain a strong grasp and improve their Assertive

• All Staff Within An Organisation

• Managers

• Team Leaders

• Executives

• Assistants

• Officers

• Secretaries

The ideal group size for this Assertive course is

• Minimum: 5 Participants

• Maximum: 25 Participants

The duration of this Assertive course is 2 full days. Knowles Training Institute will also be able to contextualize this workshop according to different durations

• 2 Full Days

• 9 a.m to 5 p.m

Below is the list of course objectives of our Assertive course

• Understand the differences between assertive, passive, and aggressive behavior

• Apply verbal and non-verbal methods to communicate assertively

• Ask for needs confidently and respond appropriately in conversations

• Deliver criticism constructively while maintaining positive relationships

• Reinforce desired behavior using structured techniques

• Express disagreement respectfully while remaining professional

• Decline requests with confidence and empathy

Below is the list of course content of our Assertive course

• Understanding assertiveness and identifying communication styles

• Techniques to avoid appearing aggressive while being assertive

• Responding to and managing passive-aggressive behavior

• Giving and receiving criticism effectively

• Using step-by-step strategies for feedback delivery

• Managing emotions while staying assertive

• Employing body language to support assertive communication

• Structuring assertive requests and responding to rejection

• Applying praise effectively to encourage positive outcomes

• Techniques for saying no and handling disagreements constructively