Corporate leadership training
Inclusive Leadership Training Course in Austria
Develop leaders who make every voice count: asking open questions and listening reflectively, welcoming dissent, making decisions others help shape, mediating across differences and using their own privilege to speak up for those left out, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Austria - For leaders, educators
and community advocates
Course overview
What Is Inclusive Leadership?
Inclusive leadership is the practice of leading so that people of every identity feel heard, valued and empowered, and not merely tolerated. Drawing on psychology, sociology and organisational behaviour, the course builds the habits behind it: humility and empathy, insight into bias, privilege and power, psychological safety, open decisions, collaboration across diverse teams, constructive dialogue and the courage to act.
Interactive workshops, engaging discussions and real-world case studies let participants practise reflective listening, mediation and inclusive decision-making, in the organisations, industries and teams leaders in Austria lead, including remote ones.
Drawing leaders from diverse backgrounds, industries and cultures, from Vienna and Salzburg to cities across Austria, the course treats inclusivity as the cornerstone of effective leadership: creating environments where every voice is heard, valued and empowered, and where diversity is celebrated rather than merely tolerated.
Why it matters
Why Inclusive Leadership Matters in Austria
Organisations in Austria bring together people of different backgrounds, industries and cultures. Leaders who grasp power dynamics, open recruitment and promotion fairly and handle conflict constructively turn that diversity into innovation.
Divisions slow progress
Diverse teams fall short of their potential when power dynamics and mistrust keep groups apart.
Silence hides problems
People who sense their view is unwelcome keep quiet about risks and new ideas.
Barriers are often invisible
Job descriptions, interviews and promotion routines can disadvantage people without intending to.
Cohesion builds futures
Inclusive leaders help shape a future in Austria where every voice matters.
The Knowles leadership approach
From Insight to Impact
The six steps map the cycle inclusive leaders go round again and again, from owning their commitment to inclusion to tracking whether they honour it, with the emphasis on how leaders act, not only on policy.
Inclusive leadership in action
- 1. CommitWhy does it matter to me?
- 2. ListenWhom have I not heard?
- 3. InviteIs it safe to disagree?
- 4. ShareWho decides with us?
- 5. ChallengeWho is being left out?
- 6. OwnAm I acting on it?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Every Voice Heard
Open-ended questions draw ideas from every team member.
Better-Tested Ideas
Diversity of thought sharpens solutions and keeps teams adaptable.
Decisions People Accept
Choices that carry weight because colleagues helped shape them.
Bridges Between Groups
Constructive dialogue that reconciles colleagues and teams in conflict.
Fairer Access
Recruitment and promotion that open doors to wider talent.
Leaders Who Model Respect
Leaders who act with authenticity and integrity and inspire others to follow.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units in three stages progress from the leader’s own identity, privilege and habits, through the norms that keep diverse teams inclusive, to driving inclusion across the organisation and against resistance.
- Unit 1
Inclusive Traits
- Discover six traits of inclusive leaders, grounded in organisational behaviour.
- Reflect on your own privilege and power alongside those traits.
- Set priorities for your personal development.
- Unit 2
Humble Listening
- Use reflective listening to validate what others share.
- Ask open-ended questions instead of offering answers.
- Invite the stories of those seldom consulted.
- Unit 3
Deep Empathy
- Explore how intersecting identities shape experience at work.
- Take the perspective of people you disagree with.
- Respond to frustration with empathy, not defence.
- Unit 4
Systemic Barriers
- Examine how bias and power dynamics influence opportunity.
- Evaluate recruitment and promotion for hidden obstacles.
- Decide which obstacles are yours to remove.
- Unit 5
Psychological Safety
- Create psychological safety so diverse views are voiced.
- Take bad news calmly and look for causes, not culprits.
- Acknowledge those who raise issues early.
- Unit 6
Inviting Dissent
- Seek out contrary views at the start of a decision.
- Set norms that help every member contribute.
- Debate openly while keeping respect intact.
- Unit 7
Sharing Decisions
- Agree team norms for who is consulted and how.
- Involve affected colleagues in the choice.
- Show how input influenced the final decision.
- Unit 8
Collaborating Widely
- Build teams that combine diverse ideas and skills.
- Open mentorship and sponsorship to underrepresented staff.
- Use mediation to resolve interpersonal conflict.
- Unit 9
Constructive Dialogue
- Facilitate dialogue that leads towards reconciliation.
- Set guidelines for respectful, honest exchange.
- Turn disputes into agreed actions.
- Unit 10
Inclusive Services
- Make remote and hybrid work inclusive for all.
- Use surveys and focus groups to hear diverse needs.
- Adjust policies to accommodate different needs.
- Unit 11
Policy Advocacy
- Promote fair practice within legal and ethical limits.
- Build coalitions with stakeholders to drive change.
- Track progress with meaningful indicators.
- Unit 12
Courage to Act
- Use your privilege to advocate for marginalised colleagues.
- Answer for how inclusively you lead.
- Address resistance through dialogue and education.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Inclusive traits
Morning break
Humble listening
Lunch
Deep empathy
Systemic barriers
Afternoon break
Psychological safety
Day one reflection
Close
Recap and goals for the day
Inviting dissent
Morning break
Sharing decisions
Lunch
Collaborating widely
Constructive dialogue and inclusive services
Afternoon break
Policy advocacy
Courage to act and action planning
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants try each idea out through case studies and exercises: reflective listening, testing a choice against dissent, mediating between colleagues in conflict and reviewing a hiring process for barriers, all drawn from the diverse teams leaders in Austria manage.
Listening Circles
Share stories in small groups, using open questions and reflecting back what you hear.
Dissent Rounds
Ask each member to argue against a proposal before the team agrees.
Dialogue Simulation
Mediate a role-played dispute between colleagues in a diverse team.
Barrier Mapping
Evaluate a job description and interview process for barriers.
Who should attend
Designed for leaders who want every voice heard.
Ideal for executives, HR professionals, entrepreneurs, team leaders, educators, academics and recent graduates from any industry who want to make inclusivity the cornerstone of how they lead, at work, in teaching or in the community.
- ExecutivesSteer complex organisations inclusively.
- Team LeadersKeep diverse and remote teams connected.
- EducatorsBring inclusive practice into teaching.
- Civil Society StaffAdvocate for marginalised groups.
- Young LeadersLead inclusively from their first role.
- Community AdvocatesFoster understanding between groups.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Austria, online or a mix of both.
In-Person Training
Delivered at your organisation in Austria or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior experience is required. The course suits leaders at any level and in any sector and works well for mixed groups.
No formal prerequisites
Open to anyone committed to fairness and unity.
All experience levels
From students and young leaders to executives.
Designed for mixed groups
People of different backgrounds learn from each other.
Ready to take part
Bring an open mind and a real situation to work on.
Course framework
A structured approach to developing leaders.
The framework blends theory with practice in a cycle: learn the principle, test it in workshops, reflect on your own privilege and choices, then apply it with your team and organisation.
Practical and Actionable
Tools to use in the next meeting or hiring round.
Relevant to Austria
Reflects the diverse industries and teams leaders work in locally.
Behaviour First
Inclusion shown through conduct and integrity.
The inclusive leadership cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Model inclusive habits
Lead with authenticity in ways that help people feel valued.
- 02
Listen with humility
Use reflective listening and open questions to grasp others’ experiences.
- 03
Make it safe to speak
Create norms that let people voice diverse viewpoints safely.
- 04
Share decisions
Let colleagues shape choices and show how they did.
- 05
Open dialogue
Mediate conflict and keep dialogue constructive.
- 06
Act with courage
Use your privilege to challenge exclusion and own your conduct.
The real test of inclusive leadership is whether the quietest person in the room believes their view will change something.
Example exercises and tools
Learn by doing.
Hands-on exercises and reflection tools help participants look honestly at their own conduct and turn what they learn into team norms.
Interactive workshops, engaging discussions and real-world case studies reflect situations leaders in Austria may face, from rewriting a job description so it attracts a wider pool of talent to mediating a tense disagreement within a diverse team. Participants learn alongside executives, HR professionals and entrepreneurs from other industries and leave with an action plan for their own organisation.
Trait Self-Check
Rate your inclusive behaviours and choose the first to improve.
Airtime Tracker
Count who speaks in meetings, in person and online.
Consultation Plan
Sketch out who should have input on a decision and how.
Courage Script
Plan words to challenge bias or resistance calmly.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants put the tools to work in organisations across Austria, from inclusive team meetings, in person or remote, to hiring rounds and conversations with groups that see things differently.
- Staff ConsultationsHear all colleagues before choosing.
- Decision MeetingsGive every viewpoint a voice.
- Service DesignDesign for different needs.
- Community ForumsOpen dialogue between groups.
- Youth ProgrammesMentor emerging leaders.
- Grassroots CampaignsBuild coalitions for change.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Austria or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Austria
Adapting the programme for Austrian organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Austria.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Austria and worldwide.
We deliver this programme in Austria and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Austria.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, but you must come with an open mind to self-reflect.
Yes, I would recommend this training to my colleagues. Understanding these structured recovery methods provides great tools for managing stress.
The course allowed me to identify the area where errors could occur and the various steps to identify and reduce the errors. Case studies were also provided to give a real-life experience instead of theoretical lessons.
Yes, I definitely would. The program teaches you exactly how to approach closing deals and handle tough discussions with confidence.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes definitely, since it teaches a fresh, highly constructive approach to problem-solving and team collaboration.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It develops what inclusive leaders do: humility, empathy, awareness of bias, privilege and power, psychological safety, open decisions, mediation and constructive dialogue, and the courage to act, applied to organisations in Austria.
What topics does the course cover?
Twelve units in three stages: the inclusive leader (inclusive traits, humble listening, deep empathy, systemic barriers), inclusive teams (psychological safety, inviting dissent, sharing decisions, collaborating widely) and beyond the organisation (constructive dialogue, inclusive services, policy advocacy and courage to act).
Who should attend this course?
Executives, HR professionals, entrepreneurs, team leaders, educators, academics and recent graduates who want inclusivity at the centre of their leadership.
Is the course suitable for new or first-time leaders?
Yes. Recent graduates and new leaders start with inclusive habits, while executives and HR professionals deepen how they lead diverse teams.
Is the course practical or theory-based?
Practical first. Workshops, case studies and role-played mediation balance theory with repeated practice in listening, welcoming dissent and resolving conflict.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Austria?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Story-sharing in small groups, argue-against rounds, role-played mediation, a job description review, a behaviour self-rating, meeting counts, decision sketches and courage planning.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Austrian context?
Yes. It is built for leaders in Austria, with case studies and exercises that reflect the diverse teams, industries and organisations they lead, from Vienna to other cities across the country.
Which cities in Austria can the course be delivered in?
We can deliver it in cities across Austria, including Vienna, Graz, Linz, Salzburg, Innsbruck, Klagenfurt and Villach, and other cities on request. We also offer a full range of leadership courses in Austria.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Austria. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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