Corporate leadership training
Leadership in Operations Management Training Course in Iran
Give your operations leaders the skills to streamline production, remove waste, resolve problems where they begin, keep quality consistent, manage suppliers and stock, and lead teams that embrace improvement, through case studies and hands-on practice.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Iran - For operations managers
and supervisors
Course overview
What Is Leadership in Operations Management?
Leadership in operations management is the capability to direct and improve the processes behind an organisation’s products and services while leading the people who run them. The course works through lean management, Six Sigma and continuous improvement, covers the supply chain, inventory and quality management, and builds the leadership that carries improvements beyond the first push.
Interactive discussions, case studies and practical exercises based on real operational problems have participants map processes, test root causes and plan improvements, in contexts leaders in Iran meet.
Built for executives, mid-level managers, supervisors, analysts and business owners in organisations across Iran, the course shows how to streamline production, benchmark performance, forecast demand and lead teams past resistance to change, with strategies they can apply immediately.
Why it matters
Why Operations Leadership Matters in Iran
Organisations in Iran compete in a demanding business landscape where efficient processes and dependable quality protect results. Leaders who track the right metrics, work across functions and design around customers stay competitive.
Efficiency counts
Bottlenecks and wasted effort raise costs and slow the delivery customers expect.
Quality builds trust
Strong service quality keeps customers loyal and avoids expensive corrections.
Reliable supply
Demand forecasting and solid supplier relationships keep the operation supplied.
Improvement that lasts
Leaders who make improvement part of daily work help organisations in Iran stay competitive.
The Knowles leadership approach
From Insight to Impact
Taken from lean and Six Sigma practice, a six-step cycle leads participants from seeing how a process truly performs to improving it and securing the gain, a sequence teams can apply to any process.
Operations leadership in action
- 1. MapHow does the work flow?
- 2. MeasureWhere are we losing?
- 3. AnalyseWhat is the root cause?
- 4. ImproveWhat will we change?
- 5. StandardiseHow do we hold gains?
- 6. EngageIs the team on board?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster, Leaner Processes
Leaner production with fewer bottlenecks and delays.
Consistent Quality
Higher service quality and fewer errors reaching customers.
Smoother Supply
Stronger supplier relationships and better forecasting.
Leaner Stock
Stock levels driven by demand, with less cash tied up.
Engaged Teams
Front-line staff suggest improvements and see them used.
Lasting Improvement
Improvements become standard practice instead of fading.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units arranged in three stages move from understanding the operation, to raising its performance, to leading the people who keep improvements in place.
- Unit 1
Process Mapping
- Map each stage a job passes through, from the first input to the final output.
- Locate where work queues, stalls or passes between teams.
- Check the process people follow against the official one.
- Unit 2
Key Measures
- Choose KPIs that reflect cost, quality, speed and delivery.
- Analyse performance data to see where results weaken.
- Share the figures so the team can follow its own progress.
- Unit 3
Lean Thinking
- Learn the principles at the heart of lean management.
- Recognise the forms of process waste that raise costs.
- Put effort into the steps that matter to customers.
- Unit 4
Six Sigma Basics
- Work a problem through the five DMAIC phases, from definition to control.
- Understand how variation in a process creates defects.
- Judge performance by data and benchmarks, not guesswork.
- Unit 5
Finding Root Causes
- Ask why repeatedly to get past the visible symptom.
- Set out potential causes on a fishbone diagram.
- Confirm causes with evidence before taking action.
- Unit 6
Quality Control
- Agree a quality standard for each step of the process.
- Check quality while work is under way, not just at the end.
- Respond quickly to errors and stop them happening again.
- Unit 7
Supply Chain Flow
- Trace how suppliers, the operation and customers fit together.
- Build supplier relationships that improve reliability.
- Plan contingencies for disruption to vital supplies.
- Unit 8
Inventory Control
- Forecast demand and size stock to match it at fair cost.
- Reduce surplus and obsolete items and avoid stock-outs.
- Monitor stock with simple, regular reviews.
- Unit 9
Frontline Teams
- Brief each shift clearly on what matters most today.
- Strengthen cross-functional teamwork between shifts.
- Handle disagreements early and fairly.
- Unit 10
Motivating Teams
- Give credit for strong effort and good results.
- Ask staff to help solve the problems they notice.
- Lead a varied workforce with respect and fairness.
- Unit 11
Making Change Stick
- Explain the reasons for change to reduce resistance.
- Standardise the new way of working and train people in it.
- Review the results later to confirm the change holds.
- Unit 12
Kaizen Culture
- Encourage small improvements as part of every day’s work.
- Provide time and tools for teams to refine their processes.
- Share what works across departments and locations.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Process mapping
Morning break
Key measures
Lunch
Lean thinking
Six Sigma basics
Afternoon break
Finding root causes
Day one reflection
Close
Recap and goals for the day
Quality control
Morning break
Supply chain and inventory
Lunch
Frontline teams
Motivating teams and making change stick
Afternoon break
Building a kaizen culture
Operations improvement action plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Case studies and practical exercises drawn from real operational problems let participants practise the analysis, collaboration and leadership that operations leaders in Iran depend on.
Waste Hunt
Study a sample process, find its waste and work out the cost.
Root Cause Drill
Work back from a recurring defect to what is really causing it.
Inventory Scenario
Forecast demand and set stock for a product with irregular sales.
Improvement Pitch
Present a plan for change and win the backing of your team.
Who should attend
Designed for people who run operations.
Ideal for executives, senior and mid-level managers and supervisors in operations, supply chain, logistics or manufacturing, operations analysts and consultants, entrepreneurs and business owners, and support staff who rely on operations.
- Operations ManagersRaise efficiency across operations.
- Production ManagersImprove output, quality and productivity.
- Supply Chain LeadsManage suppliers, stock and demand.
- Quality ManagersBuild quality into each process step.
- SupervisorsLead their shift and team each day.
- Support FunctionsSee how operations affect their area.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Iran, online or a mix of both.
In-Person Training
Delivered at your organisation in Iran or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior experience of lean or Six Sigma is required. The course suits new and experienced leaders alike and works well for mixed groups.
No formal prerequisites
Open to anyone who leads or depends on operational processes.
All experience levels
From supervisors to operations directors.
Designed for mixed groups
Operations and support staff see a process from each side.
Bring a real process
Bring a process from your workplace that needs improving.
Course framework
A structured approach to developing leaders.
The framework takes participants through a learning cycle: analyse a real process, try out improvements, evaluate what changed and apply the results within their own operation.
Practical and Actionable
Strategies participants can put to work immediately.
Relevant to Iran
Centred on the operational challenges organisations in Iran handle.
Improvement Mindset
Reflection on the example leaders set for ongoing improvement.
The operations improvement cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Map processes
Map how work moves and expose where it gets blocked.
- 02
Cut waste
Apply lean principles to strip out steps without value.
- 03
Solve root causes
Use structured analysis to find and resolve the true cause.
- 04
Control quality
Set standards and in-process checks that prevent defects.
- 05
Balance supply
Align suppliers, stock and forecast demand.
- 06
Sustain improvement
Standardise gains and keep the team improving.
Lasting operational improvement starts when the people nearest the work are asked how it could run better.
Example exercises and tools
Learn by doing.
Hands-on exercises, practical tools and real-world scenarios help participants uncover waste, deal with problems at the source and lead improvement with their teams.
Participants work in teams on a simulated operation in Iran where customer complaints about late orders are rising: they map the order process, compare its results with an agreed benchmark, trace the delay to its cause and present a plan that the warehouse, production and sales leads can all support.
Value Stream Map
Follow an order from receipt to delivery and highlight the waste.
Fishbone Diagram
Organise a problem’s possible causes into categories.
Five Whys
Keep asking why until you reach the real cause.
Huddle Board
Build a board that tracks the team’s daily KPIs.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply the tools to real situations in organisations in Iran, from production lines and warehouses to supplier relationships and customer service.
- Production LinesIncrease output and quality.
- WarehousingKeep stock levels right.
- Supplier ManagementMake supply more dependable.
- Quality ChecksDetect and stop defects.
- Service DeliveryDesign service around customers.
- Daily HuddlesFocus the team each shift.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Iran or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Iran
Adapting the programme for Iranian organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Iran.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Iran and worldwide.
We deliver this programme in Iran and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Iran.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, because it serves as a helpful reminder to prioritize mental well-being alongside daily targets.
Learning how to translate high-level company strategy into clear, measurable operational targets for our teams.
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes, the communication strategies are practical enough to be used immediately in our everyday project work.
Yes, but you must come with an open mind to self-reflect.
Yes, particularly for beginners who need a clear, structured way to start organizing workplace information.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It equips leaders to run and improve operations: process mapping, lean and Six Sigma, root cause analysis, quality, supply chain and inventory management, and leading teams through change, applied to organisations in Iran.
What topics does the course cover?
Twelve units in three stages: seeing the operation (process mapping, key measures, lean thinking, Six Sigma basics), improving performance (finding root causes, quality control, supply chain flow, inventory control) and leading operations teams (frontline teams, motivating teams, making change stick and kaizen culture).
Who should attend this course?
Executives, senior and mid-level managers, supervisors and analysts in operations, supply chain, logistics or manufacturing, plus entrepreneurs and business owners.
Is the course suitable for new or first-time leaders?
Yes. Rising professionals gain a solid foundation and a practical toolkit, while seasoned managers sharpen how they lead improvement.
Is the course practical or theory-based?
Highly practical. Case studies and exercises reflect real operational problems, from mapping an order process to tracing a defect to its cause.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Iran?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Process mapping, waste hunts, five whys and fishbone analysis, demand and stock scenarios, KPI board design, change presentations and action planning, with feedback throughout.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Iranian context?
Yes. It is designed for leaders working in Iran, with case studies, discussions and exercises built around the efficiency, quality and supply challenges organisations across the country face.
Which cities in Iran can the course be delivered in?
We can deliver it in cities across Iran, including Tehran, Mashhad, Isfahan, Karaj, Tabriz, Shiraz and Ahvaz, and other cities on request. We also offer a full range of leadership courses in Iran.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Iran. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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