Corporate leadership training
Leadership in Human Resources Training Course in Vietnam
Equip HR leaders to lead with vision, empathy and strategic insight: connecting workforce plans to organisational goals, recruiting and keeping skilled people, refining performance management and cultivating a workplace where people thrive, through hands-on workshops and role-plays.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Vietnam - For HR managers, partners
and people leaders
Course overview
What Is Leadership in Human Resources?
Leadership in human resources goes beyond managing personnel: it means cultivating an environment where people thrive and contribute to organisational success, with HR at the strategy table. This course develops the ability to connect HR strategy with organisational goals, forecast staffing, manage talent and appraisal, build engagement and inclusion, mediate disputes and lead change, using HR analytics to decide.
Interactive workshops, case studies and role-playing exercises have participants build staffing forecasts, appraisal frameworks and engagement responses of the kind HR leaders in Vietnam deal with.
Delivered for organisations in Vietnam, the course helps HR managers, talent acquisition specialists, employee relations managers, training and development professionals and aspiring CHROs lead with vision, empathy and strategic insight, creating workplaces where people thrive and contribute to organisational success.
Why it matters
Why HR Leadership Matters in Vietnam
Organisations in Vietnam succeed through the people they hire, develop and keep. HR leaders who connect that work to organisational goals help create workplaces where employees thrive and give their best.
Competing for talent
Growth depends on recruiting skilled people, helping them develop and holding on to those who perform.
Culture and morale
A supportive, empowering workplace is where people decide to contribute more.
Strategy needs people
Strategic goals mean little without a workforce equipped to reach them.
Changing ways of working
Forward-thinking HR leaders help organisations in Vietnam adjust to new ways of working.
The Knowles leadership approach
From Insight to Impact
Six connected steps take participants from clarifying what the organisation is aiming for to continuously improving HR itself, keeping recruitment, development and engagement decisions tied to organisational goals.
HR leadership in action
- 1. AlignWhat does the business need?
- 2. AttractWho do we need?
- 3. DevelopHow will people grow?
- 4. EngageDo people want to stay?
- 5. MeasureWhat do the data say?
- 6. EvolveWhat must HR change?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
HR Aligned with Strategy
Workforce planning moves in step with organisational goals.
Stronger Talent Pipeline
Succession planning cultivates and retains top talent for critical roles.
Fairer Appraisals
Appraisal frameworks people accept as fair.
Higher Engagement
Regular feedback and recognition keep employees motivated to stay.
Inclusive Culture
An equitable workplace where diversity is valued.
Better People Decisions
HR dashboards and analytics guide workforce choices.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units in three stages lead from establishing HR as a strategic partner, through recruiting, reviewing and growing people, to cultivating culture and leading change.
- Unit 1
Strategic HR
- Connect HR strategy to organisational goals for seamless integration.
- Engage senior stakeholders as a credible HR partner.
- Lead cross-functional HR projects instead of routine admin.
- Unit 2
Workforce Planning
- Forecast future staffing needs from industry trends.
- Use job analysis to reveal gaps and agree remedies.
- Name and prepare successors for key positions.
- Unit 3
Policy and Compliance
- Champion HR policies that are fair, inclusive and up to date.
- Audit HR practices regularly against labour laws.
- Apply each policy evenly at every level of the organisation.
- Unit 4
People Analytics
- Extract actionable insights on turnover and engagement from HR data.
- Narrow HR reporting to the metrics that drive decisions.
- Report people data clearly to organisational stakeholders.
- Unit 5
Attracting Talent
- Use role profiling to define the skills each job needs.
- Innovate recruitment to attract a diverse, skilled workforce.
- Make selection decisions fairly and consistently.
- Unit 6
Appraisal Systems
- Establish appraisal frameworks that people see as fair.
- Prepare managers to give ongoing, personalised feedback.
- Link review outcomes to growth, rewards and recognition.
- Unit 7
Developing People
- Run training needs assessments before designing programmes.
- Build coaching and mentoring into managers’ roles.
- Prepare high performers for future leadership.
- Unit 8
Retaining Talent
- Learn why employees stay, and why they go.
- Spot early warning signs that top performers may leave.
- Design progressive career paths that inspire growth.
- Unit 9
Employee Engagement
- Run engagement surveys and act on the results.
- Open transparent channels between staff and leadership.
- Introduce recognition that inspires top performers.
- Unit 10
Workplace Conflict
- Set up a structured process for handling grievances.
- Resolve workplace disputes amicably through mediation.
- Tackle what keeps causing friction between people.
- Unit 11
Inclusive Workplaces
- Deliver diversity training that builds an inclusive culture.
- Adopt inclusive hiring and promotion practices.
- Uphold equity and inclusion at all organisational levels.
- Unit 12
Leading HR Change
- Craft change strategies and communicate their objectives clearly.
- Use technology to streamline HR operations.
- Set remote work policies that support managers and staff.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Strategic HR
Morning break
Workforce planning
Lunch
Policy and compliance
People analytics
Afternoon break
Attracting talent
Day one reflection
Close
Recap and goals for the day
Appraisal systems
Morning break
Developing and retaining people
Lunch
Employee engagement
Workplace conflict and inclusion
Afternoon break
Leading HR change
HR leadership action plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants test each concept in case studies, role-plays and planning tasks, working on the staffing, appraisal and culture issues HR leaders in Vietnam encounter.
Workforce Plan
Forecast staffing from trends and set out how to meet each gap.
Appraisal Redesign
Critique a sample appraisal framework and redesign it fairly.
Grievance Case Work
Mediate a staff grievance through to an amicable settlement.
Engagement Plan
Turn engagement survey results into manager actions.
Who should attend
Designed for people who lead HR.
Ideal for HR managers, talent acquisition specialists, employee relations managers, training and development professionals and aspiring CHROs, as well as managers and business owners who want to lead people with more confidence.
- HR DirectorsShape organisation-wide people strategy.
- HR ManagersLead HR teams with vision and empathy.
- HR Business PartnersAdvise leaders on talent and team issues.
- Line ManagersHandle people matters well in their teams.
- Business OwnersCreate HR systems that grow with the business.
- Aspiring HR LeadersWork towards a future CHRO role.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Vietnam, online or a mix of both.
In-Person Training
Delivered at your organisation in Vietnam or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No formal prerequisites. Some experience of HR or people management helps, and the course works well for mixed groups.
No formal prerequisites
Open to anyone who leads or shapes HR work.
All experience levels
From HR officers to HR directors.
Designed for mixed groups
HR and line managers see people issues from both sides.
Bring a live issue
Bring a current HR challenge, kept anonymous, to work on.
Course framework
A structured approach to developing leaders.
The framework follows a learning cycle: understand the organisation’s people needs, design an HR approach, refine it through feedback and then apply it in your own organisation.
Practical and Actionable
HR tools participants can put to work as soon as they return.
Relevant to Vietnam
Focused on the people issues organisations in Vietnam encounter.
Strategic Outlook
Room to think about HR’s place in organisational strategy.
The HR leadership cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Align HR to strategy
Translate organisational goals into a clear HR plan.
- 02
Plan the workforce
Forecast staffing from industry trends and plan the skills the organisation must build.
- 03
Run fair appraisals
Refine performance reviews so employees trust the outcome.
- 04
Develop talent
Use coaching and succession to grow future leaders.
- 05
Lift engagement
Turn engagement feedback into action alongside managers.
- 06
Lead HR change
Lead staff and HR processes through change with resilience.
People thrive where HR leads with vision and empathy, and an organisation thrives when its people do.
Example exercises and tools
Learn by doing.
Practical exercises, tools and real-world scenarios help participants make well-judged people decisions and see HR through the organisation’s eyes.
Role-plays and case studies put participants in situations HR leaders in Vietnam may meet, from a structured mediation between a manager and a team member to persuading stakeholders to back a new performance appraisal framework. Participants practise the conversations and plans involved, and leave with next steps for their own organisation.
Talent Grid
Position each team member by performance and potential on a nine-box grid.
Stay Interviews
Plan a conversation that uncovers what keeps a valued employee.
HR Dashboard
Design an HR dashboard showing the metrics leaders need.
Policy Review
Audit a policy for fairness, clarity and legal compliance.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply the concepts to real situations in organisations in Vietnam, from job analysis and onboarding to change initiatives and HR analytics.
- RecruitmentHire on skills, not hunches.
- Performance ReviewsAgree goals and coach progress.
- Employee RelationsMediate disputes amicably.
- Learning ProgrammesClose skill gaps with training.
- RestructuringCommunicate change with clarity.
- HR SystemsUse dashboards to track HR.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Vietnam or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Vietnam
Adapting the programme for Vietnamese organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Vietnam.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Vietnam and worldwide.
We deliver this programme in Vietnam and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Vietnam.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, I would recommend this training to my colleagues. Understanding these structured recovery methods provides great tools for managing stress.
Yes, I would recommend it. Gaining a clear framework on communication styles is highly useful for de-escalating tough client situations
The course allowed me to identify the area where errors could occur and the various steps to identify and reduce the errors. Case studies were also provided to give a real-life experience instead of theoretical lessons.
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It prepares HR professionals to lead strategically: connecting HR with organisational goals, forecasting staffing, recruiting and developing talent, refining performance management, building engagement and inclusion and leading change in Vietnam.
What topics does the course cover?
Twelve units in three stages: HR as strategic partner (strategic HR, workforce planning, policy and compliance, people analytics), managing talent (attracting talent, appraisal systems, developing people, retaining talent) and culture and change (employee engagement, workplace conflict, inclusive workplaces and leading HR change).
Who should attend this course?
HR managers, talent acquisition specialists, employee relations managers, training and development professionals, aspiring CHROs and line managers who lead people.
Is the course suitable for new or first-time leaders?
Yes. Newcomers to HR leadership gain a practical starting point, and established HR managers learn to work more strategically.
Is the course practical or theory-based?
Strongly practical. Role-plays, case studies and workshops have participants forecast staffing, redesign an appraisal, mediate a grievance and plan engagement actions.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Vietnam?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Staffing forecasts, a nine-box talent review, appraisal redesign, a grievance mediation role-play, stay conversation planning, engagement actions and a personal action plan, with feedback.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Vietnamese context?
Yes. It is delivered for HR leaders working in Vietnam, with role-plays and case studies built around the talent, performance and change challenges organisations face.
Which cities in Vietnam can the course be delivered in?
We can deliver it in cities across Vietnam, including Ho Chi Minh City, Hanoi, Hai Phong, Da Nang, Can Tho, Bien Hoa and Hue, and other cities on request. We also offer a full range of leadership courses in Vietnam.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Vietnam. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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