Corporate leadership training
Inclusive Leadership Training Course in Vietnam
Give your leaders the self-awareness and compassion to make every colleague feel valued: listening before judging, welcoming disagreement, involving people in decisions, connecting across differences and speaking up against exclusion, through hands-on activities.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Vietnam - For leaders, educators
and community advocates
Course overview
What Is Inclusive Leadership?
Inclusive leadership is the practice of leading so that everyone, whatever their background, feels respected, safe to contribute and able to do their best work. The course strengthens what lies behind it: self-awareness and humility, empathetic communication, cultural competency, recognising unconscious bias and unfair systems, psychological safety, inclusive decision-making, collaboration, honest dialogue and courage.
Interactive sessions, real-world scenarios and hands-on activities let participants practise empathetic listening, encourage different views and connect across cultures, the everyday work of leaders in Vietnam.
The course helps leaders in Vietnam build workplaces where diversity thrives and every team member feels valued, heard and empowered. Participants grow self-awareness, cultural competency and empathetic communication, so they can lead diverse teams with compassion and help their organisations compete in a globalised business environment.
Why it matters
Why Inclusive Leadership Matters in Vietnam
As organisations in Vietnam compete in a globalised business environment, leaders who recognise their own biases, adapt to diverse teams and communicate with empathy build workplaces where engagement, creativity and fairness grow.
Divisions slow progress
Teams lose momentum when groups no longer listen to or rely on one another.
Silence hides problems
When people feel it is risky to speak, problems and fresh ideas stay hidden.
Barriers are often invisible
Personal biases and established practices can shut people out without anyone noticing.
Cohesion builds futures
Inclusive leaders help create a more just, equitable and united society in Vietnam.
The Knowles leadership approach
From Insight to Impact
The course traces the routine an inclusive leader practises again and again, from a personal commitment to fairness through to answering for their own actions, focusing on daily conduct more than on policy.
Inclusive leadership in action
- 1. CommitWhy does it matter to me?
- 2. ListenWhom have I not heard?
- 3. InviteIs it safe to disagree?
- 4. ShareWho decides with us?
- 5. ChallengeWho is being left out?
- 6. OwnAm I acting on it?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Every Voice Heard
Every team member contributes, not just those who speak loudest.
Better-Tested Ideas
Ideas are sharpened by colleagues who feel able to question them openly.
Decisions People Accept
Decisions the team supports because it was involved from the start.
Bridges Between Groups
Stronger ties between teams or groups that had grown divided.
Fairer Access
Policies and opportunities that open doors to people often left out.
Leaders Who Model Respect
Leaders who show compassion and respect, setting the example for others.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
The twelve units run in three stages: first the personal traits and self-awareness of an inclusive leader, then the habits that make diverse teams work, and finally leading inclusive change beyond your own organisation.
- Unit 1
Inclusive Traits
- Study six traits that define inclusive leaders, such as commitment, curiosity and courage.
- Reflect on how your personal biases and strengths measure up against them.
- Select the habits to develop first.
- Unit 2
Humble Listening
- Use active listening to understand diverse perspectives.
- Admit gaps in your knowledge and ask others to fill them.
- Invite views from people who are rarely asked.
- Unit 3
Deep Empathy
- Picture life from the viewpoint of colleagues unlike you.
- Show compassion even where you disagree strongly.
- Respond calmly and kindly when people are upset or hurt.
- Unit 4
Systemic Barriers
- Trace how personal biases and everyday practices shut people out.
- Check where language, location, cost or access hold people back.
- Focus on the barriers you can remove yourself.
- Unit 5
Psychological Safety
- Make it safe for people to raise concerns.
- Hear difficult news without looking for someone to blame.
- Thank colleagues who raise problems early.
- Unit 6
Inviting Dissent
- Invite challenge to a plan before it is agreed.
- Use simple methods to hear from quieter members.
- Disagree with respect and keep relationships strong.
- Unit 7
Sharing Decisions
- Agree early how and with whom you will consult.
- Give those affected a voice in the outcome.
- Share the final choice and how input shaped it.
- Unit 8
Collaborating Widely
- Bring people of different backgrounds into one strong team.
- Recognise contributions and share opportunities evenly.
- Use conflict resolution techniques that respect every side.
- Unit 9
Constructive Dialogue
- Lead dialogue between groups divided by past tensions.
- Agree conversation rules that keep the exchange honest.
- Help people move from complaint to common ground.
- Unit 10
Inclusive Services
- Design services and training that work for all.
- Ask overlooked groups what would help them.
- Simplify how services are offered so no one is shut out.
- Unit 11
Policy Advocacy
- Design inclusive policies and press for their adoption.
- Work with community and grassroots groups that share your goals.
- Support your case with evidence, monitoring and real stories.
- Unit 12
Courage to Act
- Challenge exclusion or unfairness when you see it.
- Take responsibility for how inclusively you lead.
- Overcome resistance and keep building buy-in.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Inclusive traits
Morning break
Humble listening
Lunch
Deep empathy
Systemic barriers
Afternoon break
Psychological safety
Day one reflection
Close
Recap and goals for the day
Inviting dissent
Morning break
Sharing decisions
Lunch
Collaborating widely
Constructive dialogue and inclusive services
Afternoon break
Policy advocacy
Courage to act and action planning
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Through hands-on activities and real-world scenarios, participants practise hearing people out, encouraging disagreement, leading conversations between groups and spotting who gets left out, moments that test leaders in Vietnam who aim to include everyone.
Listening Circles
Listen in small rounds, summarising each speaker before adding your own view.
Dissent Rounds
Ask the group to raise every objection before a plan is settled.
Dialogue Simulation
Lead a conversation between two groups with opposing views.
Barrier Mapping
Map who a process excludes and what causes it.
Who should attend
Designed for leaders who want every voice heard.
Suited to executives, team leaders, entrepreneurs, educators and recent graduates who want to embrace diversity and create workplaces where everyone feels valued, whether they run a company, a department, a classroom or community work.
- ExecutivesShape an inclusive culture from the top.
- Team LeadersBuild a team where everyone can speak up.
- EducatorsWelcome every student and colleague.
- Civil Society StaffWork towards a more just and equitable society.
- Young LeadersStart inclusive habits early in their careers.
- Community AdvocatesHelp divided neighbours find common ground.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Vietnam, online or a mix of both.
In-Person Training
Delivered at your organisation in Vietnam or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior experience is required. The course suits leaders at any level and in any sector and works well for mixed groups.
No formal prerequisites
Open to anyone committed to fairness and unity.
All experience levels
From students and young leaders to executives.
Designed for mixed groups
People of different backgrounds learn from each other.
Ready to take part
Bring an open mind and a real situation to work on.
Course framework
A structured approach to developing leaders.
Our framework follows a simple cycle: understand what inclusion asks of a leader, practise it, reflect on what changed and carry it into your team and the wider community.
Practical and Actionable
Tools and strategies to try straight after the course.
Relevant to Vietnam
Built around the diverse teams and workplaces leaders in Vietnam lead.
Behaviour First
Inclusion seen in how you act every day, beyond policy.
The inclusive leadership cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Model inclusive habits
Show the traits that leave colleagues feeling respected and valued.
- 02
Listen with humility
Listen actively to understand perspectives unlike your own.
- 03
Make it safe to speak
Build the trust that lets people share worries and ideas.
- 04
Share decisions
Involve those affected and share why you chose.
- 05
Open dialogue
Lead honest conversations across differences of view.
- 06
Act with courage
Speak up against exclusion and own your actions.
An inclusive leader is measured less by what they promise and more by who feels able to speak in their team.
Example exercises and tools
Learn by doing.
Hands-on activities and self-assessment tools let participants test inclusive habits on their own behaviour, their teams and their wider community.
Real-world scenarios and hands-on activities let participants practise inclusive leadership in situations leaders in Vietnam may meet, from adapting their style to a diverse team to winning buy-in for a change some colleagues resist. They reflect on how their own biases shape decisions, rehearse listening with compassion and respect, and leave with practical tools to try with their teams straight away.
Trait Self-Check
Assess your inclusive behaviours and choose one to develop.
Airtime Tracker
Track who speaks and who stays quiet in meetings.
Consultation Plan
Work out which people a decision affects and how to consult them.
Courage Script
Rehearse respectful words for challenging exclusion.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Whether making a meeting fair to all or helping groups with opposing views talk constructively, participants carry the tools into real organisations and communities in Vietnam.
- Staff ConsultationsConsult every team before choosing a path.
- Decision MeetingsBring quieter members into the discussion.
- Service DesignReach those who are easily missed.
- Community ForumsBring opposing groups to one table.
- Youth ProgrammesNurture future inclusive leaders.
- Grassroots CampaignsCampaign for policies that are fairer.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Vietnam or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Vietnam
Adapting the programme for Vietnamese organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Vietnam.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Vietnam and worldwide.
We deliver this programme in Vietnam and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Vietnam.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes, because it really highlights how our daily business decisions directly impact the local community and the environment.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.
Yes definitely, since it teaches a fresh, highly constructive approach to problem-solving and team collaboration.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It strengthens how leaders behave inclusively, through self-awareness, empathetic communication, cultural competency, bias awareness, psychological safety, shared decisions, honest dialogue and courage, applied to real workplaces in Vietnam.
What topics does the course cover?
Twelve units in three stages: the inclusive leader (inclusive traits, humble listening, deep empathy, systemic barriers), inclusive teams (psychological safety, inviting dissent, sharing decisions, collaborating widely) and beyond the organisation (constructive dialogue, inclusive services, policy advocacy and courage to act).
Who should attend this course?
Executives, team leaders, entrepreneurs, educators and recent graduates who want to embrace diversity and help every team member feel valued and empowered.
Is the course suitable for new or first-time leaders?
Yes. Recent graduates and new managers build inclusive habits early, while experienced leaders adapt their style for diverse teams.
Is the course practical or theory-based?
It is hands-on. Interactive sessions, real-world scenarios and practical activities let participants rehearse empathetic listening, welcoming dissent and connecting across differences.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Vietnam?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Paired listening rounds, collecting objections, a two-group dialogue simulation, mapping who a process excludes, a behaviour self-assessment, tracking speaking time and a challenge script.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Vietnamese context?
Yes. It is designed for leaders in Vietnam, with real-world scenarios and hands-on activities that help them lead diverse teams inclusively in a globalised, competitive business environment.
Which cities in Vietnam can the course be delivered in?
We can deliver it in cities across Vietnam, including Ho Chi Minh City, Hanoi, Hai Phong, Da Nang, Can Tho, Bien Hoa and Hue, and other cities on request. We also offer a full range of leadership courses in Vietnam.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Vietnam. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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