Corporate leadership training
Leadership Skills for New Managers Training Course in Vietnam
Help people moving from individual contributor to manager lead their team from week one: articulate goals and expectations, organise and delegate the work, hold regular one-to-ones, set SMART targets, give constructive feedback and address issues early, through hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Vietnam - For new and aspiring managers
and team supervisors
Course overview
What Are Leadership Skills for New Managers?
Leadership skills for new managers are the practical habits that turn a strong individual contributor into someone who gets results through a team. This course builds a flexible personal leadership style, emotional self-control, time management, decision-making under pressure, planning and delegation, one-to-ones, SMART targets, constructive feedback, tackling performance issues and conflict, and keeping people motivated.
Interactive sessions, practical simulations and case studies give participants room to practise one-to-ones, performance reviews and tough conversations, drawn from situations new managers in Vietnam face in fast-paced workplaces.
In Vietnam’s dynamic business landscape, people moving from individual contributor to team leader take on new responsibilities almost overnight. The course gives them practical routines for articulating goals and expectations, building accountability and leading their teams with confidence and resilience in fast-paced, competitive environments.
Why it matters
Why New Manager Skills Matter in Vietnam
Organisations across Vietnam work in a competitive, fast-paced business environment. New managers who set clear expectations, build accountability and handle pressure calmly keep their teams focused and productive.
Promotion is not preparation
Promotion usually rewards individual results, and leading a team draws on quite different strengths.
Managers shape the day
How focused and motivated a team feels owes a great deal to its manager.
Small problems grow
Performance issues nobody addresses grow into missed deadlines and people leaving.
Pipelines need managers
Confident new managers feed the succession plans of organisations in Vietnam.
The Knowles leadership approach
From Insight to Impact
Six steps trace a manager’s working cycle, from setting what the team must deliver to reviewing what it achieved, so new managers in a fast-paced role have a routine to fall back on as they gain confidence.
The manager’s routine
- 1. PlanWhat must we deliver?
- 2. AssignWho does what?
- 3. Check-inHow is it going?
- 4. FeedbackWhat should change?
- 5. SupportWhat do they need?
- 6. ReviewWhat did we achieve?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Ramp-Up
New managers contribute fully sooner after they step up.
Organised Teams
Clear plans and delegation mean each person knows what to tackle first.
Honest Feedback
Constructive feedback flows all year, not just at review time.
Problems Tackled Early
Performance issues and friction are resolved before they spread.
Motivated Staff
Managers who know what engages and motivates each person.
A Stronger Pipeline
A ready supply of managers for succession planning.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units over three stages move participants from leading themselves, to organising and delegating the team’s work, to managing performance and people, with practice built into each stage.
- Unit 1
Situational Styles
- Compare leadership theories, focusing on situational directing, coaching, supporting and delegating.
- Adjust how you lead to each team member’s ability and confidence.
- Neither hover over people nor leave them alone too early.
- Unit 2
Managing Emotions
- Spot how stress shapes your own responses.
- Respond calmly and fairly when problems hit.
- Understand the emotions driving your team’s actions.
- Unit 3
Protecting Time
- Make room for your team alongside your own workload.
- Sort tasks by what is urgent and what is important.
- Protect blocks of focus time from constant interruptions.
- Unit 4
Everyday Decisions
- Judge when to decide alone and when to involve the team.
- Apply critical thinking to decide well under time pressure.
- Make the reasons for each decision clear to your team.
- Unit 5
Planning Work
- Translate goals and expectations into a clear weekly plan.
- Share work out evenly so nobody is overloaded.
- Plan ahead for leave and the busiest periods.
- Unit 6
Clear Assignments
- Set out why a task matters, what good looks like and when it is due.
- Delegate to empower and grow people, not only to save time.
- Agree progress checks but keep ownership with them.
- Unit 7
Regular One-to-Ones
- Schedule one-to-ones your team members find worthwhile.
- Practise active, empathetic listening.
- Hear early about problems and career aims.
- Unit 8
Setting Targets
- Set SMART objectives with every team member.
- Connect personal objectives to the team’s purpose.
- Use accountability frameworks to track progress and adapt.
- Unit 9
Giving Feedback
- Prepare feedback with the Situation-Behaviour-Impact approach.
- Offer praise that names exactly what went well.
- Correct performance in feedback sessions that preserve trust.
- Unit 10
Slipping Performance
- Catch performance issues as soon as they appear.
- Use root cause analysis: skill, will or circumstance?
- Build an improvement plan and coach the person through it.
- Unit 11
Team Disputes
- Act before a disagreement becomes a personal clash.
- Hear every side even-handedly before deciding.
- Use mediation to restore team cohesion.
- Unit 12
Motivation
- Discover what inspires and engages each person.
- Acknowledge effort and steady progress, not only outcomes.
- Keep building your own skills as your role grows.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Situational styles
Morning break
Managing emotions
Lunch
Protecting time
Everyday decisions
Afternoon break
Planning work
Day one reflection
Close
Recap and goals for the day
Clear assignments
Morning break
One-to-ones and targets
Lunch
Giving feedback
Slipping performance and team disputes
Afternoon break
Motivation
Your routine and action planning
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Through case studies and simulations, participants plan a team’s week, delegate a task, run a one-to-one and give a difficult piece of feedback, situations that newly appointed managers in Vietnam encounter early on.
One-to-One Practice
Practise a one-to-one with a peer acting as your team member.
Feedback Role-Play
Offer recognition and a correction, then switch seats.
Weekly Plan Build
Build a week’s task list from a set of team objectives.
Performance Case
Find the root cause of a team member’s performance dip and plan next steps.
Who should attend
Designed for new and aspiring managers.
Suited to anyone beginning a management career in any sector, whether newly appointed or aspiring to the role, and to professionals already in post who want a firmer grounding in managing people.
- New ManagersGet established quickly after appointment.
- Team LeadersLead the team’s daily work with assurance.
- SupervisorsRun shifts well and give constructive feedback.
- Aspiring ManagersBuild skills before their first promotion.
- Specialists Moving UpMove from expert contributor to manager.
- Recent GraduatesLearn how good managers work from day one.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Vietnam, online or a mix of both.
In-Person Training
Delivered at your organisation in Vietnam or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior management experience is required. The course suits new and aspiring managers from any sector and works well for mixed groups.
No formal prerequisites
Open to anyone new to managing, or about to be.
All experience levels
From entry-level staff to experienced specialists.
Designed for mixed groups
New managers from different sectors learn together.
Ready to take part
Bring a real management situation you are facing.
Course framework
A structured approach to developing leaders.
The framework follows a learning cycle: understand what a manager does, practise it in simulations, reflect on how it went and carry it back to your own team.
Practical and Actionable
Practical routines and tools to use from your first day back.
Relevant to Vietnam
Reflects the fast-paced workplaces new managers lead in Vietnam.
Confidence Through Practice
Build confidence by trying tough talks with peers first.
The new manager’s cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Adapt your style
Lead each person in the way their ability and confidence call for.
- 02
Manage your time
Balance your own deliverables with time for coaching your team.
- 03
Plan and assign work
Articulate goals as tasks with owners and due dates.
- 04
Hold one-to-ones
Hold one-to-ones that build trust and accountability.
- 05
Give feedback
Give constructive feedback, both positive and corrective.
- 06
Tackle problems early
Tackle performance issues and conflict early and even-handedly.
The real test of a new manager is how well the team performs when the manager is not doing the work.
Example exercises and tools
Learn by doing.
Practical exercises and straightforward tools let new managers try each technique in class and then use it with their own team the next day.
Interactive sessions and practical simulations put participants in the position of a new manager in Vietnam, from articulating goals and expectations to a team they once worked alongside to finding the root cause of a missed deadline. They practise performance conversations, coaching and mediation, and leave with a routine they can start using with their team in their first week back.
Style Matcher
Decide how much direction or support each person needs.
Time Log
Record how a week is spent and free up time.
Task Brief
Write a task brief covering why, what good looks like and when.
SBI Feedback
Map feedback onto situation, behaviour and impact before you give it.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply the tools to genuine situations in organisations in Vietnam, from organising the team’s priorities for the week to a first conversation about performance.
- Team PrioritiesDecide what the team tackles first.
- Task HandoversDelegate tasks with clear expectations.
- Check-in MeetingsCheck in on work and wellbeing.
- AppraisalsHold fair, constructive reviews.
- Difficult TalksHandle hard issues calmly and clearly.
- RecognitionAcknowledge strong effort.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Vietnam or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Vietnam
Adapting the programme for Vietnamese organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Vietnam.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Vietnam and worldwide.
We deliver this programme in Vietnam and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Vietnam.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes definitely. Gaining a deep understanding of structured mentoring models is incredibly beneficial for anyone stepping into a leadership role.
Yes, it serves as an excellent starting point for teams managing cross-cultural integration.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes, because it serves as a helpful reminder to prioritize mental well-being alongside daily targets.
Yes, definitely. because it offers highly practical insights that help you navigate your role and better manage relationships within your team.
Yes, but you must come with an open mind to self-reflect.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It focuses on the daily skills of a first-time manager: a flexible style, time management, planning and delegation, one-to-ones, SMART targets, constructive feedback and early action on performance issues, applied to workplaces in Vietnam.
What topics does the course cover?
Twelve units in three stages: managing yourself (situational styles, managing emotions, protecting time, everyday decisions), running the work (planning work, clear assignments, regular one-to-ones, setting targets) and managing performance (giving feedback, slipping performance, team disputes and motivation).
Who should attend this course?
Newly appointed managers, team leaders, supervisors, people aspiring to management, specialists taking on a team and recent graduates.
Is the course suitable for new or first-time leaders?
Yes. It is built around the move from individual contributor to manager, for people in their first role and those about to take one on.
Is the course practical or theory-based?
Practical above all. Simulations and case studies give participants repeated practice at one-to-ones, performance reviews and difficult talks before they face them at work.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Vietnam?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Mock one-to-ones, paired feedback practice, a weekly planning task, a performance case study, a leadership style exercise, a time audit, task briefs and SBI feedback drafting.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Vietnamese context?
Yes. It is designed for new managers in Vietnam, with simulations and examples reflecting the fast-paced, competitive workplaces their organisations operate in.
Which cities in Vietnam can the course be delivered in?
We can deliver it in cities across Vietnam, including Ho Chi Minh City, Hanoi, Hai Phong, Da Nang, Can Tho, Bien Hoa and Hue, and other cities on request. We also offer a full range of leadership courses in Vietnam.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Vietnam. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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