Corporate leadership training
Performance Management Training Course in Austria
Enable your managers to set clear standards, keep honest feedback flowing, assess work objectively and act early on performance gaps, so individual effort lines up with the organisation’s vision and teams stay productive and accountable, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Austria - For managers, supervisors
and HR professionals
Course overview
What Is Performance Management?
Performance management is the ongoing work of setting standards, monitoring how people perform against them, supporting improvement and assessing outcomes by objective criteria. The course develops each part of that work: linking roles to organisational goals, setting benchmarks and metrics, keeping feedback channels open, coaching, intervening on gaps and holding appraisals that lead into personalised development plans.
Interactive workshops, case studies and role-playing exercises let participants define standards for their own teams and practise the honest feedback and appraisal conversations that managers in Austria lead.
In a competitive business landscape, organisations in Austria rely on effective performance management to keep their competitive edge. The course gives managers, supervisors, HR professionals and team leaders the skills to set clear standards, assess work objectively, keep honest dialogue going with their people and turn every review into a personalised plan for development.
Why it matters
Why Performance Management Matters in Austria
Organisations in Austria compete in a demanding business landscape. Managers who set clear benchmarks, keep feedback channels open and decide on the basis of data lift both individual performance and organisational effectiveness.
Unclear goals waste effort
Where standards are never set, capable people put effort into work that adds little to the organisation’s vision.
Fairness drives commitment
Employees accept assessments more readily when the criteria are objective and known.
Problems grow if ignored
A bottleneck or gap left in place slows everyone who depends on that work.
Keeping the best people
Recognising achievements helps organisations in Austria keep their best people.
The Knowles leadership approach
From Insight to Impact
Rather than a single annual exercise, the course sets out six steps managers keep repeating with every person, from setting the standard to recognising what was achieved.
Performance management in action
- 1. PlanWhat does good look like?
- 2. MeasureHow will we know?
- 3. MonitorAre we on track?
- 4. CoachWhat support is needed?
- 5. AppraiseHow did it really go?
- 6. RecogniseWhat deserves reward?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Aligned Effort
Line up individual aspirations with the organisation’s vision.
Measurable Results
Set benchmarks and metrics that show where performance stands.
Honest Conversations
Open, honest dialogue between managers and staff, all year.
Fairer Appraisals
Assess every person against objective, known criteria.
Talent Retained
Recognise achievements so strong people want to stay.
Continuous Improvement
Use targeted interventions to close gaps and raise output.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
Twelve units in three stages progress from setting standards, through managing performance as the work happens, to assessing and rewarding it, using interactive workshops, case studies and role-play.
- Unit 1
Performance Cycle
- See how individual performance links to organisational goals.
- Clarify the part employees, managers and HR each play.
- Pinpoint the bottlenecks in your current approach.
- Unit 2
Aligned Goals
- Match individual aspirations to the organisation’s vision.
- Write SMART goals that serve business objectives.
- Build goals jointly with each employee.
- Unit 3
Setting KPIs
- Use metrics to measure progress and success.
- Look at conduct as well as output when you measure.
- Retire metrics that encourage the wrong conduct.
- Unit 4
Clear Standards
- Establish performance standards and benchmarks for each level.
- Match expectations to each job’s duties.
- Hold every role-holder to the same benchmark.
- Unit 5
Tracking Progress
- Monitor progress towards strategic goals.
- Record performance evidence across the year.
- Notice when a bottleneck starts to slow someone.
- Unit 6
Regular Check-ins
- Set up regular channels for feedback.
- Adjust strategies as conditions change.
- Help people take ownership of their output.
- Unit 7
Coaching to Improve
- Give feedback that is timely, honest and specific.
- Coach team members to reach their full potential.
- Agree the support and resources each person needs.
- Unit 8
Underperformance
- Use root cause analysis to find the real issue.
- Hold individuals accountable with honest, respectful dialogue.
- Design targeted interventions with clear milestones.
- Unit 9
Fair Appraisals
- Prepare appraisals and lead them in a clear order.
- Assess performance against objective criteria.
- Ask for the employee’s own assessment first.
- Unit 10
Rating Without Bias
- Watch for halo and recency effects in your scores.
- Compare assessments across managers so standards match.
- Explain every assessment openly and fairly.
- Unit 11
Recognising Results
- Recognise achievements promptly to boost morale.
- Base rewards on recorded achievements.
- Offer development and growth as recognition.
- Unit 12
Development Plans
- Agree personalised development plans after appraisals.
- Set achievable milestones for the next period.
- Outline the changes you will lead in your team.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
The performance cycle
Morning break
Aligned goals
Lunch
Setting KPIs
Clear standards
Afternoon break
Tracking progress
Day one reflection
Close
Recap and goals for the day
Regular check-ins
Morning break
Coaching to improve
Lunch
Underperformance
Fair appraisals and rating without bias
Afternoon break
Recognising results and development plans
Team performance action plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants use each idea straight away: they set standards and SMART goals for their own team, practise honest feedback in role-plays, run root cause analysis on a gap and agree a personalised development plan, in cases like those managers in Austria handle.
KPI Workshop
Turn business objectives into metrics for jobs you manage.
Rating Calibration
Assess the same sample cases, then compare and justify your scores.
Appraisal Practice
Hold a role-played appraisal and receive structured comments.
Improvement Plans
Agree a targeted intervention for someone behind the standard.
Who should attend
Designed for leaders who manage others’ performance.
Aimed at managers, supervisors, HR professionals, team leaders and executives, and at professionals who want to advance their careers by managing performance well, whether they oversee a team or design the process behind it.
- Mid-Level ManagersConnect their teams’ work to strategic goals.
- SupervisorsSet standards and keep feedback honest.
- Team LeadersCoach people and remove bottlenecks.
- HR ProfessionalsBuild objective assessment criteria.
- Talent SpecialistsPlan development that keeps good people.
- Aspiring LeadersPrepare to manage others’ performance.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Austria, online or a mix of both.
In-Person Training
Delivered at your organisation in Austria or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior experience is required. The course suits new and experienced managers and HR staff alike, and works well for mixed groups.
No formal prerequisites
Open to anyone who manages or supports performance.
All experience levels
From aspiring leaders to senior managers.
Designed for mixed groups
Managers and HR staff see the process from both sides.
Bring your own forms
Bring your current goals, KPIs or appraisal forms if you can.
Course framework
A structured approach to developing leaders.
The framework moves participants round a learning cycle: understand how standards, feedback and assessment fit together, practise them in role-plays and workshops, reflect on what they hear and then apply it with their own team.
Practical and Actionable
Standards, metrics and plans ready for the next working day.
Relevant to Austria
Built around the competitive business landscape organisations in Austria work in.
Fair and Evidence-Based
Every assessment uses objective criteria and recorded evidence.
The performance learning cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Set clear goals
Set SMART goals that support the organisation’s vision.
- 02
Measure what matters
Track the metrics that show whether standards are being met and decide on that basis.
- 03
Hold regular check-ins
Keep feedback channels open through short, frequent meetings.
- 04
Address weak results
Find the root cause and intervene early.
- 05
Appraise fairly
Assess people on objective, known criteria.
- 06
Develop your people
Agree personalised plans for each person’s growth.
Clear standards and honest feedback do more for performance than any rating form.
Example exercises and tools
Learn by doing.
Practical exercises, tools and realistic scenarios help participants set standards, measure progress against them and lead the honest conversations performance management depends on.
Interactive workshops, case studies and role-playing exercises draw on situations managers in Austria meet, from matching a new set of benchmarks to the actual duties of each job to an honest conversation with a capable employee whose output has stalled. Participants trace a performance gap to its root cause, agree a personalised development plan with milestones and leave ready to open a regular feedback channel with their own team.
Goal Cascade
Break one strategic goal down into targets for one employee.
KPI Scorecard
Pick a few metrics and benchmarks that describe a role.
Bias Check
Find halo, recency and leniency patterns in sample assessments.
Appraisal Script
Prepare the start, evidence and agreed actions of an appraisal.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants apply the tools in organisations across Austria, from a regular feedback talk with one employee to setting objective standards for an entire department.
- Annual AppraisalsAssess on objective criteria.
- Goal SettingLink targets to strategic goals.
- Monthly Check-insKeep feedback flowing.
- UnderperformanceIntervene early with a plan.
- Reward DecisionsReward recorded achievements.
- Team DashboardsKeep key metrics in view.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Austria or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Austria
Adapting the programme for Austrian organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Austria.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Austria and worldwide.
We deliver this programme in Austria and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Austria.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes definitely. Gaining a deep understanding of structured mentoring models is incredibly beneficial for anyone stepping into a leadership role.
Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.
Yes, particularly for beginners who need a clear, structured way to start organizing workplace information.
Yes, it serves as an excellent starting point for teams managing cross-cultural integration.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It develops the skills managers need across the performance cycle: SMART goals linked to strategy, standards and metrics, regular feedback, coaching, targeted interventions and objective appraisals, relevant to organisations in Austria.
What topics does the course cover?
Twelve units in three stages: setting expectations (performance cycle, aligned goals, setting KPIs, clear standards), managing performance (tracking progress, regular check-ins, coaching to improve, underperformance) and appraising and rewarding (fair appraisals, rating without bias, recognising results, development plans).
Who should attend this course?
Managers, supervisors, HR professionals, team leaders, executives and aspiring supervisors who set standards for others or assess their work.
Is the course suitable for new or first-time leaders?
Yes. Aspiring supervisors learn the whole cycle clearly, and seasoned managers refine their feedback and assessment skills.
Is the course practical or theory-based?
Strongly practical. Interactive workshops, case studies and role-playing exercises have participants set standards and practise feedback and appraisals.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Austria?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Goal cascades, metric design, root cause analysis, feedback role-plays, rating calibration, role-played appraisals and personalised development planning.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Austrian context?
Yes. It is designed for organisations in Austria working in a competitive business landscape, with case studies and role-plays on setting standards, giving feedback and appraising objectively.
Which cities in Austria can the course be delivered in?
We can deliver it in cities across Austria, including Vienna, Graz, Linz, Salzburg, Innsbruck, Klagenfurt and Villach, and other cities on request. We also offer a full range of leadership courses in Austria.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Austria. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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