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Corporate leadership training

Performance Management Training Course in Iran

Build managers who define clear objectives, document progress, coach with constructive criticism and appraise people against established criteria, so every employee understands the standard and the organisation competes on stronger results, through hands-on, case-based training.

  • In-person, virtual
    or blended
  • Customised for
    your organisation
  • Delivered worldwide,
    including Iran
  • For managers, supervisors
    and HR professionals

Course overview

What Is Performance Management?

Performance management is a running process rather than an annual ritual: defining the standard, following progress, supporting people who fall short and judging results with equity. The course gives managers the competencies for each part of it, from SMART objectives and KPIs to regular progress reviews, coaching, improvement planning and fair appraisals that become development.

Interactive discussions, case studies and hands-on exercises have participants define objectives and KPIs for their own teams, then rehearse the feedback and appraisal conversations managers in Iran conduct.

HR professionals who design and run performance systems, frontline managers, supervisors, team leaders and business owners in Iran will all find it useful. The course covers SMART objectives, coaching and constructive criticism, fair appraisals against established criteria, documenting assessments, improvement plans and the use of performance data to make informed decisions and allocate resources well.

Why it matters

Why Performance Management Matters in Iran

Organisations operating in Iran compete in a demanding business landscape. Managers who set clear objectives, document performance fairly and act on what the data shows drive productivity, engagement and strategic results.

  • Unclear goals waste effort

    Vague objectives leave capable staff busy on tasks that add little.

  • Fairness drives commitment

    Commitment rises when people see appraisals handled with equity.

  • Problems grow if ignored

    One unresolved performance issue soon unsettles colleagues as well.

  • Keeping the best people

    Rewarding exceptional work helps organisations in Iran keep their best staff.

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The Knowles leadership approach

From Insight to Impact

Six steps, from defining the standard to rewarding exceptional work, turn performance management into a running process that managers repeat with every employee instead of an annual ritual.

Performance management in action

  1. 1. PlanWhat does good look like?
  2. 2. MeasureHow will we know?
  3. 3. MonitorAre we on track?
  4. 4. CoachWhat support is needed?
  5. 5. AppraiseHow did it really go?
  6. 6. RecogniseWhat deserves reward?

Key benefits

Why Organisations Choose This Course

This programme helps your leaders and your organisation to:

  • Aligned Effort

    Tie every position to strategic objectives.

  • Measurable Results

    Measure progress with indicators agreed in advance.

  • Honest Conversations

    Timely feedback takes the place of year-end surprises.

  • Fairer Appraisals

    Apply established criteria to everyone with equity.

  • Talent Retained

    Incentivise and keep the people who excel.

  • Continuous Improvement

    Tackle gaps proactively and keep developing people.

Have questions about this course?

Our team is happy to help. Send us a message and we will get back to you within one business day.

Contact Us
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Course curriculum

A practical and structured learning journey.

The 12 units fall into three stages, moving from defining objectives and standards, through managing performance during the year, to appraising, rewarding and developing staff, with practical exercises in each unit.

  • Unit 1

    Performance Cycle

    • Approach performance management as a running process.
    • Set out what employees, managers and HR are each responsible for.
    • Assess the strengths and gaps in the system you use now.
  • Unit 2

    Aligned Goals

    • Break strategic objectives into team and employee goals.
    • Define SMART objectives for every position.
    • Reach agreement on goals instead of dictating them.
  • Unit 3

    Setting KPIs

    • Identify KPIs that reflect what truly matters.
    • Combine output measures with behavioural ones.
    • Reject indicators that invite the wrong conduct.
  • Unit 4

    Clear Standards

    • Explain what weak, acceptable and exceptional work involve.
    • State expectations in observable, specific terms.
    • Use identical criteria for every team member.
  • Unit 5

    Tracking Progress

    • Track progress on objectives and KPIs.
    • Document performance simply with tools and templates.
    • Pick up warning signs before problems grow.
  • Unit 6

    Regular Check-ins

    • Run brief, regular progress reviews with each employee.
    • Reconsider priorities and goals as conditions change.
    • Help employees take responsibility for their results.
  • Unit 7

    Coaching to Improve

    • Offer constructive criticism aimed at clear behaviour.
    • Coach staff towards their performance goals.
    • Decide on next steps and the help required.
  • Unit 8

    Underperformance

    • Trace weak performance back to its real causes.
    • Act on problems without delay, tactfully and with equity.
    • Write tailored improvement plans with set milestones.
  • Unit 9

    Fair Appraisals

    • Get ready for and lead an organised appraisal meeting.
    • Rate performance against evidence documented all year.
    • Begin with a self-assessment, then discuss the differences.
  • Unit 10

    Rating Without Bias

    • Detect halo, recency and other common rating mistakes.
    • Calibrate scores with other managers to protect equity.
    • Present ratings with clarity and respect.
  • Unit 11

    Recognising Results

    • Acknowledge exceptional work quickly and precisely.
    • Base incentives on documented performance.
    • Motivate staff through recognition beyond money.
  • Unit 12

    Development Plans

    • Use appraisal findings to shape development plans.
    • Agree learning goals and coaching for next year.
    • Commit to next steps for the people you manage.

Course agenda

Two-day course agenda.

A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.

Day oneSetting expectations

Welcome, objectives and introductions

The performance cycle

Morning break

Aligned goals

Lunch

Setting KPIs

Clear standards

Afternoon break

Tracking progress

Day one reflection

Close

Day twoManaging, appraising and rewarding performance

Recap and goals for the day

Regular check-ins

Morning break

Coaching to improve

Lunch

Underperformance

Fair appraisals and rating without bias

Afternoon break

Recognising results and development plans

Team performance action plan

Close

Participant resources

What participants receive.

A practical set of resources to support learning during the course and application afterwards.

  • Course Workbook

    Content, summaries and activities for every unit.

  • Templates and Worksheets

    Ready-to-use tools to apply learning at work.

  • Action Plan Template

    Turn learning into clear next steps.

  • Job Aids and Quick Guides

    Key models, checklists and frameworks for daily use.

  • Digital Resources

    Additional materials to revisit after the course.

  • Certificate of Completion

    Recognition of the training completed.

A facilitator taking notes on a clipboard as two participants practise a workplace conversation at a round table, with colleagues looking on

Practical application

From theory to real workplace impact.

Participants put each concept into practice by defining objectives and KPIs for their own team, rehearsing progress reviews and appraisal meetings and planning their response to weak performance, in case studies that reflect conditions managers in Iran deal with.

  • KPI Workshop

    Define objectives and indicators for positions in your team.

  • Rating Calibration

    Score sample cases, then calibrate your results with peers.

  • Appraisal Practice

    Lead a mock appraisal and hear observers’ feedback.

  • Improvement Plans

    Design a fair improvement plan for a weak performer.

Who should attend

Designed for leaders who manage others’ performance.

It is for HR professionals who design performance systems, frontline managers, team leaders, supervisors, business owners and executives, and for talent specialists and aspiring leaders, in short anyone who defines objectives for others or appraises what they achieve.

  • Mid-Level ManagersManage the performance process across their area.
  • SupervisorsDefine expectations and give timely feedback.
  • Team LeadersFollow progress and coach their staff.
  • HR ProfessionalsDesign appraisal systems and criteria with equity.
  • Talent SpecialistsConnect results to development and retention.
  • Aspiring LeadersPrepare to manage performance before leading.

Course format and delivery

Flexible options to suit your organisation.

Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Iran, online or a mix of both.

  • In-Person Training

    Delivered at your organisation in Iran or at a suitable venue.

  • Virtual Training

    Interactive, engaging live online delivery.

  • Blended Learning

    A combination of in-person and virtual sessions.

  • Customised Training

    Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training

  • Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.

Prerequisites

Prerequisites and experience level.

No prior experience is required. The course suits new and experienced managers and HR staff alike, and works well for mixed groups.

  • No formal prerequisites

    Open to anyone who manages or supports performance.

  • All experience levels

    From aspiring leaders to senior managers.

  • Designed for mixed groups

    Managers and HR staff see the process from both sides.

  • Bring your own forms

    Bring your current goals, KPIs or appraisal forms if you can.

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Course framework

A structured approach to developing leaders.

The framework takes participants through a learning cycle, from understanding how the performance process works, to practising its conversations, to reflecting on feedback and finally applying it with their own staff.

  • Practical and Actionable

    Objectives, KPIs and plans that can be put to work at once.

  • Relevant to Iran

    Shaped around how organisations operating in Iran manage their people.

  • Fair and Evidence-Based

    Each tool rests on documented, objective evidence.

The performance learning cycle

  1. 1. LearnCore leadership principles
  2. 2. ExploreCase studies and discussion
  3. 3. PractiseRole-plays and simulations
  4. 4. ReflectSelf-assessment and journaling
  5. 5. ApplyReal-world projects
  6. 6. GrowMentoring and peer support

Key learning outcomes

From knowledge to lasting leadership impact.

By the end of this programme, participants will be able to:

  • 01

    Set clear goals

    Define SMART objectives tied to strategy.

  • 02

    Measure what matters

    Identify KPIs that capture real performance and track them with data.

  • 03

    Hold regular check-ins

    Hold short progress reviews that keep work heading the right way.

  • 04

    Address weak results

    Act on weak results promptly with a fair plan.

  • 05

    Appraise fairly

    Appraise people objectively against established criteria.

  • 06

    Develop your people

    Use appraisal findings to shape development and rewards.

A confident team leader in a blue blazer smiling as she leads a team meeting, with colleagues seated around the table in the foreground

An appraisal should hold no surprises; what matters most happens in the reviews during the year.

A participant placing sticky notes reading Role Play, Case Study and Feedback around a hand-drawn Action Plan circle on a workshop table

Example exercises and tools

Learn by doing.

Practical exercises, tools and real-world scenarios help participants define expectations, track progress and manage the conversations that effective performance management involves.

In a hands-on case study, participants play a frontline manager in Iran preparing year-end appraisals for a team of eight. Working from a set of sample records, they rate each person against established criteria, check the ratings for bias and conflicts of interest, plan the feedback for one employee who disputes a low score and draft an improvement plan for another whose output has fallen.

  • Goal Cascade

    Break one company objective down into a single employee’s goals.

  • KPI Scorecard

    Design a short scorecard of indicators for one position.

  • Bias Check

    Detect halo, recency and leniency in sample ratings.

  • Appraisal Script

    Prepare how an appraisal opens, presents evidence and closes.

Assessment

Assessment and learning progress.

A mix of steps before, during and after the programme keeps learning relevant and turns it into action.

Step 1

Before the training

Share your goals and team context.

Agree the objectives and focus areas.

Confirm the format, timing and group.

Step 2

During the training

Role-plays, simulations and practical exercises.

Feedback from experienced leaders as skills develop.

Group discussion and reflection.

Step 3

After the training

A personal action plan for the workplace.

Self-assessment and guided journaling to track progress.

Ongoing learning through peers, mentors and the alumni network.

Workplace application

Relevant to your context.

Concepts and tools are tested against real situations in organisations operating in Iran, from a monthly review with one employee to appraisals across a department.

  • Annual AppraisalsAppraise with documented evidence.
  • Goal SettingSet objectives tied to strategy.
  • Monthly Check-insKeep progress in view.
  • UnderperformanceAct early with a tailored plan.
  • Reward DecisionsBase rewards on results.
  • Team DashboardsFollow KPIs at a glance.
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Let’s discuss your requirements

Request a Customised Leadership Programme.

Talk to our team about how this course can be tailored for your organisation in Iran or other locations worldwide.

Request a Proposal
  • Share your priorities
  • Receive a tailored proposal
  • Explore delivery options

Adapting for Iran

Adapting the programme for Iranian organisations.

We tailor the course so it reflects your people, your sector and the context you work in.

  • Local case studies

    Examples and case studies drawn from leaders in Iran.

  • Cultural awareness

    Content that respects cultural nuances and builds inclusive environments.

  • Community focus

    Projects that address real local and community issues.

  • Industry and organisation focus

    Examples, terminology and scenarios from your sector.

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Delivery worldwide

Flexible delivery across Iran and worldwide.

We deliver this programme in Iran and in other locations worldwide, with flexible formats and options to suit your organisation.

  • In-person
  • Virtual
  • Blended
  • At Your Workplace

    In-house sessions at your office in Iran.

  • A Venue You Choose

    Delivered at a training venue that suits your team.

  • Live Online

    Interactive virtual sessions wherever your people are.

  • Across Countries

    Programmes coordinated across several locations worldwide.

Client experiences

What our participants say.

Word-for-word feedback from participants at organisations in Singapore. Read all reviews

  • The course allowed me to identify the area where errors could occur and the various steps to identify and reduce the errors. Case studies were also provided to give a real-life experience instead of theoretical lessons.

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  • Yes, it serves as an excellent starting point for teams managing cross-cultural integration.

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  • Yes, I would recommend it. Gaining a clear framework on communication styles is highly useful for de-escalating tough client situations

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  • The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.

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  • Yes, the strategic frameworks shared are highly practical and worth learning for career growth.

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  • Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.

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Frequently asked questions

Common questions about this course.

What is the main focus of this course?

It gives managers the competencies to run performance management as a process: defining SMART objectives and KPIs, documenting progress, coaching, tackling weak performance and appraising staff with equity, applied to situations in Iran.

What topics does the course cover?

Twelve units in three stages: setting expectations (performance cycle, aligned goals, setting KPIs, clear standards), managing performance (tracking progress, regular check-ins, coaching to improve, underperformance) and appraising and rewarding (fair appraisals, rating without bias, recognising results, development plans).

Who should attend this course?

HR professionals, frontline managers, team leaders, supervisors, business owners, executives, talent specialists and aspiring leaders who set objectives for others or appraise them.

Is the course suitable for new or first-time leaders?

Yes. It works for managers conducting appraisals for the first time and for experienced managers and HR professionals refining the system they run.

Is the course practical or theory-based?

It is hands-on. Participants define objectives and KPIs for their own team, calibrate scores with peers and rehearse progress reviews and appraisal meetings in case studies.

How long is the course?

The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.

Can the course be customised for our organisation?

Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.

Can we use examples from our own industry?

Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.

Can we combine this course with other topics?

Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.

Is this course available outside Iran?

Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.

What delivery options are available?

In person at your workplace or a venue you choose, live online, or a blend of both.

What kind of exercises and activities are included?

Breaking objectives down to individual goals, indicator scorecards, calibrating scores, bias checks, mock appraisals and improvement planning, with feedback after each exercise.

Do participants receive mentoring during the course?

Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.

Will participants build a professional network?

Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.

How does the course support personal growth?

Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.

Is the course relevant to the Iranian context?

Yes. It is designed for leaders in Iran, with case studies and discussions built on the objective-setting, appraisal and improvement challenges organisations operating in the country face.

Which cities in Iran can the course be delivered in?

We can deliver it in cities across Iran, including Tehran, Mashhad, Isfahan, Karaj, Tabriz, Shiraz and Ahvaz, and other cities on request. We also offer a full range of leadership courses in Iran.

Can we download a course brochure?

Yes. Download our course brochure for an overview of our training programmes.

How do we request a proposal?

Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.

Who can we contact about this course?

Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.

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Next steps

From enquiry to delivery.

A simple, transparent process from your first message to the training day.

  1. 1

    Enquiry

    Share your training needs and priorities.

  2. 2

    Consultation

    We discuss and refine the scope with you.

  3. 3

    Proposal

    Receive a tailored proposal with delivery options.

  4. 4

    Confirm

    Review, adjust and agree the details.

  5. 5

    Delivery

    We deliver the programme for your team.

Get in touch

Get in touch about this course.

Tell us about your team and goals, and we will recommend the right format for your organisation in Iran. Fill in the form or contact our team directly.

  • Email us[email protected]
  • Call us+65 6714 6663
  • Quick replyWe get back to you within one business day.
  • Ask before you commitTalk to our team about the right course and format for your needs.

This course is customisable

We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training

Enquiry form

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