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Corporate leadership training

Performance Management Training Course in Liechtenstein

Help your managers set clear objectives, keep track of progress, share constructive feedback and hold transparent reviews, so each person understands what success looks like and the organisation builds a culture of accountability, through practical, interactive training.

  • In-person, virtual
    or blended
  • Customised for
    your organisation
  • Delivered worldwide,
    including Liechtenstein
  • For managers, supervisors
    and HR professionals

Course overview

What Is Performance Management?

Performance management is the ongoing work of defining good results, checking how things are going, helping people improve and judging outcomes fairly. This course builds the skills behind each part of that process: linking individual and organisational goals, choosing meaningful metrics, holding regular reviews, coaching, tackling performance gaps and running transparent appraisals that feed into development.

Through interactive workshops, case studies and real-world simulations, participants set genuine objectives and measures for their teams and practise the review and feedback discussions leaders in Liechtenstein lead.

Suited to leaders, managers, HR professionals and aspiring change-makers in Liechtenstein, the course helps organisations build a culture of accountability and continuous improvement, where individual goals line up with organisational objectives and people are measured fairly against them.

Why it matters

Why Performance Management Matters in Liechtenstein

In Liechtenstein, where innovation meets tradition, organisations depend on getting the best from every team. Leaders who set clear objectives, give constructive feedback and link performance metrics to shared goals drive sustainable growth.

  • Unclear goals waste effort

    Without clear objectives, teams can spend real energy on tasks that do little for the organisation.

  • Fairness drives commitment

    Commitment grows when people see that reviews are open and even-handed.

  • Problems grow if ignored

    Gaps that nobody tackles soon drag down results and morale across a team.

  • Keeping the best people

    Rewarding merit helps organisations in Liechtenstein hold on to talent.

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The Knowles leadership approach

From Insight to Impact

Rather than a once-a-year form, performance is handled as an ongoing cycle of six steps that managers work through with every team member, beginning with planning objectives and ending with recognising results.

Performance management in action

  1. 1. PlanWhat does good look like?
  2. 2. MeasureHow will we know?
  3. 3. MonitorAre we on track?
  4. 4. CoachWhat support is needed?
  5. 5. AppraiseHow did it really go?
  6. 6. RecogniseWhat deserves reward?

Key benefits

Why Organisations Choose This Course

This programme helps your leaders and your organisation to:

  • Aligned Effort

    Every role contributes directly to organisational goals.

  • Measurable Results

    Follow progress against agreed, meaningful metrics.

  • Honest Conversations

    Feedback flows often instead of once a year.

  • Fairer Appraisals

    Judge each person’s work transparently and to one standard.

  • Talent Retained

    Reward those who deliver on merit.

  • Continuous Improvement

    Spot gaps early and give people the support to improve.

Have questions about this course?

Our team is happy to help. Send us a message and we will get back to you within one business day.

Contact Us
A facilitator pointing to a flip chart reading Learn, Practise and Lead as participants around a table listen and take notes

Course curriculum

A practical and structured learning journey.

Twelve units, grouped in three stages, lead from agreeing expectations to managing performance as the year unfolds and finally to reviewing and rewarding it, with hands-on practice in every unit.

  • Unit 1

    Performance Cycle

    • See performance management as an ongoing process, not an event.
    • Clarify the part each employee, manager and HR plays.
    • Assess the strengths and gaps in your current approach.
  • Unit 2

    Aligned Goals

    • Translate organisational objectives into team and personal goals.
    • Create SMART objectives for every role.
    • Set goals together with each employee.
  • Unit 3

    Setting KPIs

    • Pick indicators that track the results that count.
    • Assess behaviours alongside the results people achieve.
    • Avoid measures that encourage unhelpful shortcuts.
  • Unit 4

    Clear Standards

    • Define what strong, outstanding and weak work look like.
    • Express expectations in terms people can see and check.
    • Hold everyone in the team to one standard.
  • Unit 5

    Tracking Progress

    • Follow progress against objectives and metrics.
    • Keep brief notes on performance across the year.
    • Notice early when someone starts to slip.
  • Unit 6

    Regular Check-ins

    • Hold regular, brief reviews of how work is going.
    • Revisit priorities and update goals when plans shift.
    • Help employees take ownership of their results.
  • Unit 7

    Coaching to Improve

    • Offer constructive feedback tied to specific actions.
    • Coach each person towards the standard expected.
    • Agree what happens next and what help is offered.
  • Unit 8

    Underperformance

    • Apply root cause analysis to a dip in results.
    • Raise problems quickly, with tact and fairness.
    • Set improvement plans with clear checkpoints.
  • Unit 9

    Fair Appraisals

    • Plan and lead well-structured appraisal discussions.
    • Rate people on evidence collected over the year.
    • Ask for self-assessment and talk through gaps openly.
  • Unit 10

    Rating Without Bias

    • Spot typical rating mistakes such as the halo and recency effects.
    • Check your ratings against those of other managers.
    • Explain each rating openly and with respect.
  • Unit 11

    Recognising Results

    • Give strong performers timely, specific recognition.
    • Base rewards on clear evidence of merit.
    • Use praise and opportunities, not only pay, to motivate.
  • Unit 12

    Development Plans

    • Convert appraisal results into growth plans.
    • Agree development goals and backing for next year.
    • Build your own action plan for your team.

Course agenda

Two-day course agenda.

A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.

Day oneSetting expectations

Welcome, objectives and introductions

The performance cycle

Morning break

Aligned goals

Lunch

Setting KPIs

Clear standards

Afternoon break

Tracking progress

Day one reflection

Close

Day twoManaging, appraising and rewarding performance

Recap and goals for the day

Regular check-ins

Morning break

Coaching to improve

Lunch

Underperformance

Fair appraisals and rating without bias

Afternoon break

Recognising results and development plans

Team performance action plan

Close

Participant resources

What participants receive.

A practical set of resources to support learning during the course and application afterwards.

  • Course Workbook

    Content, summaries and activities for every unit.

  • Templates and Worksheets

    Ready-to-use tools to apply learning at work.

  • Action Plan Template

    Turn learning into clear next steps.

  • Job Aids and Quick Guides

    Key models, checklists and frameworks for daily use.

  • Digital Resources

    Additional materials to revisit after the course.

  • Certificate of Completion

    Recognition of the training completed.

A facilitator taking notes on a clipboard as two participants practise a workplace conversation at a round table, with colleagues looking on

Practical application

From theory to real workplace impact.

Participants practise by setting objectives and metrics for their own team, rehearsing regular reviews and appraisal discussions and planning how to tackle performance gaps, through case studies and simulations based on situations leaders in Liechtenstein meet.

  • KPI Workshop

    Write objectives and measures for roles in your own team.

  • Rating Calibration

    Rate example cases on your own, then discuss differences with peers.

  • Appraisal Practice

    Hold a mock appraisal while a colleague observes and comments.

  • Improvement Plans

    Draw up a fair plan for someone whose work is slipping.

Who should attend

Designed for leaders who manage others’ performance.

Designed for anyone responsible for setting objectives, judging results or building the processes around them, from supervisors and managers to HR professionals, talent specialists and aspiring change-makers.

  • Mid-Level ManagersSteer goal-setting and reviews for whole departments.
  • SupervisorsAgree clear objectives and give feedback often.
  • Team LeadersFollow progress and coach their people.
  • HR ProfessionalsBuild transparent appraisal processes and measures.
  • Talent SpecialistsConnect performance with growth and retention.
  • Aspiring LeadersBuild performance skills before they lead.

Course format and delivery

Flexible options to suit your organisation.

Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Liechtenstein, online or a mix of both.

  • In-Person Training

    Delivered at your organisation in Liechtenstein or at a suitable venue.

  • Virtual Training

    Interactive, engaging live online delivery.

  • Blended Learning

    A combination of in-person and virtual sessions.

  • Customised Training

    Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training

  • Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.

Prerequisites

Prerequisites and experience level.

No prior experience is required. The course suits new and experienced managers and HR staff alike, and works well for mixed groups.

  • No formal prerequisites

    Open to anyone who manages or supports performance.

  • All experience levels

    From aspiring leaders to senior managers.

  • Designed for mixed groups

    Managers and HR staff see the process from both sides.

  • Bring your own forms

    Bring your current goals, KPIs or appraisal forms if you can.

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Course framework

A structured approach to developing leaders.

The framework follows a clear cycle: understand the performance process, practise its key discussions, reflect on the feedback you receive and apply what you learned with your own team.

  • Practical and Actionable

    Objectives, metrics and plans to use with your team right away.

  • Relevant to Liechtenstein

    Shaped around the business environment organisations in Liechtenstein work in.

  • Fair and Evidence-Based

    Each tool rests on evidence rather than impressions.

The performance learning cycle

  1. 1. LearnCore leadership principles
  2. 2. ExploreCase studies and discussion
  3. 3. PractiseRole-plays and simulations
  4. 4. ReflectSelf-assessment and journaling
  5. 5. ApplyReal-world projects
  6. 6. GrowMentoring and peer support

Key learning outcomes

From knowledge to lasting leadership impact.

By the end of this programme, participants will be able to:

  • 01

    Set clear goals

    Create SMART objectives that support organisational goals.

  • 02

    Measure what matters

    Choose indicators that reveal genuine progress and check them regularly.

  • 03

    Hold regular check-ins

    Hold brief, regular reviews that keep work moving in the right direction.

  • 04

    Address weak results

    Tackle performance gaps promptly and fairly.

  • 05

    Appraise fairly

    Carry out transparent appraisals grounded in evidence.

  • 06

    Develop your people

    Use appraisal outcomes to plan growth and reward merit.

A confident team leader in a blue blazer smiling as she leads a team meeting, with colleagues seated around the table in the foreground

Nobody should leave an appraisal surprised; the real work lies in every conversation that comes before it.

A participant placing sticky notes reading Role Play, Case Study and Feedback around a hand-drawn Action Plan circle on a workshop table

Example exercises and tools

Learn by doing.

Hands-on exercises, practical tools and realistic cases help participants agree expectations, follow progress and lead the discussions that managing performance depends on.

Interactive workshops, case studies and real-world simulations recreate situations leaders in Liechtenstein may meet, such as finding the root cause of a slipping result before agreeing an improvement plan, or explaining a review rating openly and transparently. Participants practise these performance discussions with peers and leave with goals, measures and plans to use with their own teams.

  • Goal Cascade

    Break one organisational objective down into a single employee’s goals.

  • KPI Scorecard

    Put together a short set of measures for one role.

  • Bias Check

    Check example ratings for halo, recency and leniency errors.

  • Appraisal Script

    Outline the opening, the evidence and the close of an appraisal.

Assessment

Assessment and learning progress.

A mix of steps before, during and after the programme keeps learning relevant and turns it into action.

Step 1

Before the training

Share your goals and team context.

Agree the objectives and focus areas.

Confirm the format, timing and group.

Step 2

During the training

Role-plays, simulations and practical exercises.

Feedback from experienced leaders as skills develop.

Group discussion and reflection.

Step 3

After the training

A personal action plan for the workplace.

Self-assessment and guided journaling to track progress.

Ongoing learning through peers, mentors and the alumni network.

Workplace application

Relevant to your context.

Participants use the concepts and tools in real situations in organisations in Liechtenstein, from a monthly review with one employee to the appraisal round across an entire department.

  • Annual AppraisalsHold transparent reviews grounded in evidence.
  • Goal SettingSet objectives that support strategy.
  • Monthly Check-insKeep progress moving.
  • UnderperformanceStep in early with a plan.
  • Reward DecisionsReward people on merit.
  • Team DashboardsSee progress on one page.
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Let’s discuss your requirements

Request a Customised Leadership Programme.

Talk to our team about how this course can be tailored for your organisation in Liechtenstein or other locations worldwide.

Request a Proposal
  • Share your priorities
  • Receive a tailored proposal
  • Explore delivery options

Adapting for Liechtenstein

Adapting the programme for Liechtenstein organisations.

We tailor the course so it reflects your people, your sector and the context you work in.

  • Local case studies

    Examples and case studies drawn from leaders in Liechtenstein.

  • Cultural awareness

    Content that respects cultural nuances and builds inclusive environments.

  • Community focus

    Projects that address real local and community issues.

  • Industry and organisation focus

    Examples, terminology and scenarios from your sector.

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Delivery worldwide

Flexible delivery across Liechtenstein and worldwide.

We deliver this programme in Liechtenstein and in other locations worldwide, with flexible formats and options to suit your organisation.

  • In-person
  • Virtual
  • Blended
  • At Your Workplace

    In-house sessions at your office in Liechtenstein.

  • A Venue You Choose

    Delivered at a training venue that suits your team.

  • Live Online

    Interactive virtual sessions wherever your people are.

  • Across Countries

    Programmes coordinated across several locations worldwide.

Client experiences

What our participants say.

Word-for-word feedback from participants at organisations in Singapore. Read all reviews

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  • Yes, definitely. because it offers highly practical insights that help you navigate your role and better manage relationships within your team.

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Frequently asked questions

Common questions about this course.

What is the main focus of this course?

It strengthens how managers run performance: setting linked objectives and metrics, following progress, coaching, tackling performance gaps and carrying out transparent appraisals, applied to real situations in Liechtenstein.

What topics does the course cover?

Twelve units in three stages: setting expectations (performance cycle, aligned goals, setting KPIs, clear standards), managing performance (tracking progress, regular check-ins, coaching to improve, underperformance) and appraising and rewarding (fair appraisals, rating without bias, recognising results, development plans).

Who should attend this course?

Managers, supervisors, team leaders, HR professionals, talent specialists and aspiring change-makers who set objectives for others or review their work.

Is the course suitable for new or first-time leaders?

Yes. It suits managers leading appraisals for the first time and experienced managers and HR professionals who want to strengthen their process.

Is the course practical or theory-based?

Very practical. Participants write objectives and measures for their own team, rate sample cases alongside peers and rehearse reviews and appraisal discussions in simulations.

How long is the course?

The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.

Can the course be customised for our organisation?

Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.

Can we use examples from our own industry?

Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.

Can we combine this course with other topics?

Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.

Is this course available outside Liechtenstein?

Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.

What delivery options are available?

In person at your workplace or a venue you choose, live online, or a blend of both.

What kind of exercises and activities are included?

Objective cascades, team scorecards, comparing ratings, spotting bias, appraisal rehearsals and improvement plans, with input from peers and facilitators throughout.

Do participants receive mentoring during the course?

Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.

Will participants build a professional network?

Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.

How does the course support personal growth?

Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.

Is the course relevant to the Liechtenstein context?

Yes. It is designed for leaders working in Liechtenstein, with case studies and simulations that reflect how organisations in the country set objectives, review progress and recognise results.

Which cities in Liechtenstein can the course be delivered in?

We can deliver it in cities across Liechtenstein, including Vaduz, Schaan, Triesen, Balzers, Eschen, Mauren and Triesenberg, and other cities on request. We also offer a full range of leadership courses in Liechtenstein.

Can we download a course brochure?

Yes. Download our course brochure for an overview of our training programmes.

How do we request a proposal?

Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.

Who can we contact about this course?

Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.

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Next steps

From enquiry to delivery.

A simple, transparent process from your first message to the training day.

  1. 1

    Enquiry

    Share your training needs and priorities.

  2. 2

    Consultation

    We discuss and refine the scope with you.

  3. 3

    Proposal

    Receive a tailored proposal with delivery options.

  4. 4

    Confirm

    Review, adjust and agree the details.

  5. 5

    Delivery

    We deliver the programme for your team.

Get in touch

Get in touch about this course.

Tell us about your team and goals, and we will recommend the right format for your organisation in Liechtenstein. Fill in the form or contact our team directly.

  • Email us[email protected]
  • Call us+65 6714 6663
  • Quick replyWe get back to you within one business day.
  • Ask before you commitTalk to our team about the right course and format for your needs.

This course is customisable

We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training

Enquiry form

Request a Training Proposal

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