Corporate leadership training
Coaching and Mentoring Skills Training Course in Vietnam
Prepare your leaders to bring out the best in others by listening without judgement, asking powerful questions and giving specific, actionable feedback, so team members grow in confidence, take on more and move their careers forward, through practical, hands-on training.
- In-person, virtual
or blended - Customised for
your organisation - Delivered worldwide,
including Vietnam - For managers, team leaders
and mentors
Course overview
What Are Coaching and Mentoring Skills?
Coaching means helping someone uncover their own route forward by asking, listening and responding with useful feedback; mentoring is the longer-term guidance a more experienced person gives as someone builds their career. The course develops both: recognising which one a situation calls for, adapting your style to different personalities, guiding a structured coaching session and nurturing mentoring relationships.
Interactive workshops and real-life scenarios give participants repeated coaching practice in small groups, adapting their style to the different personalities and situations that leaders in Vietnam encounter as they develop their people.
Designed for organisations in Vietnam, the course helps leaders coach and mentor with empathy and integrity, adapting their approach to the different personalities in their teams so that talent develops and people reach their full potential.
Why it matters
Why Coaching and Mentoring Matter in Vietnam
As organisations in Vietnam develop their people, leaders who coach and mentor well help talent grow, build a culture of continuous learning and keep team performance rising.
People grow on the job
Much of a person’s development comes from the job itself, and coaching helps make that learning stick.
Managers as developers
Teams gain pace when leaders guide them to solutions rather than solving everything for them.
Knowledge stays inside
Through mentoring, experienced staff hand their know-how to colleagues who will carry it forward.
Loyalty through growth
Staff in Vietnam are more likely to stay where their development is taken seriously.
The Knowles leadership approach
From Insight to Impact
A six-step cycle underpins each coaching conversation on the course, drawing on the well-established GROW model and running from agreeing how coach and coachee will work to looking back on what has been learned.
Coaching in action
- 1. ContractHow will we work together?
- 2. GoalWhat do you want?
- 3. RealityWhere are you now?
- 4. OptionsWhat could you do?
- 5. WillWhat will you do?
- 6. ReviewWhat have you learned?
Key benefits
Why Organisations Choose This Course
This programme helps your leaders and your organisation to:
Faster Skill Growth
Team members sharpen their skills while doing their real work.
More Capable Teams
People handle more issues themselves instead of bringing every one to the manager.
Better Performance
Personal development goals reinforce organisational objectives.
Knowledge Shared
Expertise passes to others well before seasoned staff move on.
Higher Engagement
Staff feel encouraged and recognised for their efforts.
Lower Turnover
Hold on to promising people by mapping a clear pathway for their development.
Have questions about this course?
Our team is happy to help. Send us a message and we will get back to you within one business day.
Course curriculum
A practical and structured learning journey.
The curriculum has 12 units arranged in three stages, starting with the core skills of a coach, moving on to the full coaching conversation and finishing with mentoring for long-term growth, and every unit includes hands-on practice.
- Unit 1
Coach or Mentor?
- Recognise the different purposes of coaching, mentoring, line management and training.
- Adapt your style to diverse personalities and situations.
- Look at established frameworks, including situational leadership.
- Unit 2
Deep Listening
- Read non-verbal cues and emotions as well as words.
- Restate what you heard to confirm it and show understanding.
- Listen attentively without judgement or interruption.
- Unit 3
Powerful Questions
- Ask open questions that encourage reflection and self-assessment.
- Use questions in place of instructions so people take ownership.
- Leave quiet moments for the other person to think.
- Unit 4
Building Trust
- Agree at the outset how confidential the conversations will be.
- Build credibility through consistent support and respect.
- Open safe channels for candid, two-way communication.
- Unit 5
The GROW Model
- Run a session in the four GROW steps, from goal to will.
- Keep the talk moving while the coachee leads it.
- Close with next steps the coachee has chosen.
- Unit 6
Goal Setting
- Help team members set goals they truly want to reach.
- Break larger ambitions into achievable SMART milestones.
- Tie each development goal to what the business needs.
- Unit 7
Helpful Feedback
- Make feedback specific and actionable, and give it promptly.
- Use feedback to inspire confidence and self-belief.
- Set up feedback loops on your own coaching.
- Unit 8
Clearing Obstacles
- Pinpoint what is slowing a team member’s progress.
- Challenge self-doubt with tact and respect.
- Respond with empathy when people meet setbacks.
- Unit 9
Mentoring Pairs
- Establish mentoring programmes with clear roles and expectations.
- Guide mentees through decisions without making them yourself.
- Respect individual differences in personality and outlook.
- Unit 10
Career Guidance
- Talk through career aspirations and possible paths.
- Tailor a mentoring plan to the mentee’s strengths and weaknesses.
- Create pathways for skill enhancement and growth.
- Unit 11
Knowledge Sharing
- Build a community of practice for continuous learning.
- Capture what experienced people know while they are still here.
- Promote peer-to-peer support between teams.
- Unit 12
A Coaching Culture
- Bring a coaching approach into day-to-day leadership.
- Recognise and celebrate achievements as they happen.
- Write the coaching plan you will put into practice.
Course agenda
Two-day course agenda.
A sample agenda showing how the two days run, from 9 a.m. to 5 p.m. The final agenda is agreed with you.
Welcome, objectives and introductions
Coaching, mentoring and managing
Morning break
Deep listening
Lunch
Powerful questions
Building trust
Afternoon break
The GROW model
Day one reflection
Close
Recap and goals for the day
Goal setting
Morning break
Helpful feedback
Lunch
Clearing obstacles
Mentoring pairs and career guidance
Afternoon break
Knowledge sharing and a coaching culture
Personal coaching plan
Close
Participant resources
What participants receive.
A practical set of resources to support learning during the course and application afterwards.
Course Workbook
Content, summaries and activities for every unit.
Templates and Worksheets
Ready-to-use tools to apply learning at work.
Action Plan Template
Turn learning into clear next steps.
Job Aids and Quick Guides
Key models, checklists and frameworks for daily use.
Digital Resources
Additional materials to revisit after the course.
Certificate of Completion
Recognition of the training completed.
Practical application
From theory to real workplace impact.
Participants put each idea to work by coaching each other on real goals in small groups, swapping between coach, coachee and observer, and by building mentoring plans, in exercises drawn from the situations leaders in Vietnam handle with their teams.
Coaching Triads
Each person coaches, is coached and observes in a group of three.
GROW Sessions
Coach a partner through all four GROW stages on a live goal.
Question Practice
Turn instructions into open questions as you coach.
Mentoring Plans
Sketch a tailored mentoring plan around a mentee’s strengths.
Who should attend
Designed for leaders who grow other people.
Ideal for professionals in leadership positions, HR managers, team leads and aspiring coaches and mentors who want to raise team performance and develop talent, from senior figures coaching their direct reports to specialists guiding newer staff.
- ExecutivesShape a coaching mindset across senior teams.
- Line ManagersSupport each report’s growth week by week.
- Team LeadersEncourage members to find answers for themselves.
- HR and L&D StaffEstablish mentorship programmes across the organisation.
- Senior SpecialistsGuide newer staff with practical know-how.
- EducatorsMentor colleagues and nurture learners.
Course format and delivery
Flexible options to suit your organisation.
Choose the format and duration that fit your schedule and learning needs, whether at your workplace in Vietnam, online or a mix of both.
In-Person Training
Delivered at your organisation in Vietnam or at a suitable venue.
Virtual Training
Interactive, engaging live online delivery.
Blended Learning
A combination of in-person and virtual sessions.
Customised Training
Tailor case studies, organisation focus, delivery mode, modules and duration. Explore Customized Training
- Typical Duration2 Full Days9 a.m. to 5 p.m. Also available as a 1-day, half-day, 90-minute or 60-minute session.
Prerequisites
Prerequisites and experience level.
No prior coaching experience is required. The course suits new and experienced leaders alike and works well for mixed groups.
No formal prerequisites
Open to anyone who supports the growth of others.
All experience levels
From first-time mentors to senior leaders.
Designed for mixed groups
Coaching people from other roles sharpens questioning skills.
Bring a real goal
Come with a goal of your own to be coached on.
Course framework
A structured approach to developing leaders.
The framework guides participants round a cycle of learning: grasp the principles of coaching and mentoring, try them out in live conversations, reflect on the feedback received and carry the lessons back to their own teams.
Practical and Actionable
Questions and frameworks ready for next week’s conversations.
Relevant to Vietnam
Shaped by the teams and working relationships leaders in Vietnam develop.
Learning by Coaching
Hands-on coaching practice fills most of each session.
The coaching learning cycle
- 1. LearnCore leadership principles
- 2. ExploreCase studies and discussion
- 3. PractiseRole-plays and simulations
- 4. ReflectSelf-assessment and journaling
- 5. ApplyReal-world projects
- 6. GrowMentoring and peer support
Key learning outcomes
From knowledge to lasting leadership impact.
By the end of this programme, participants will be able to:
- 01
Listen deeply
Listen without judgement and show people they have been understood.
- 02
Ask better questions
Pose powerful questions that let people think problems through and reach their own answers.
- 03
Run a coaching session
Steer a coaching session from an agreed goal to a committed next step.
- 04
Give useful feedback
Offer specific, actionable feedback that builds self-belief.
- 05
Mentor for growth
Nurture mentees’ talent and support their career progression.
- 06
Coaching culture
Make feedback and peer support part of how the team operates.
A mentor’s greatest gift is not advice but the confidence to find your own way forward.
Example exercises and tools
Learn by doing.
Practical exercises, tools and real-life scenarios let participants rehearse listening, questioning and guiding until helping others solve their own problems feels natural.
Coaching practice uses situations leaders in Vietnam may meet, from helping a new team member settle into the role to guiding a promising colleague through a decision about their next career step. Participants coach one another on real goals, give specific feedback in a safe setting, and leave with a mentoring plan they can start using straight away.
Listening Pairs
Hear a partner out for two minutes, then summarise what they said, adding no suggestions.
GROW Walk-Through
Move a peer’s live goal stage by stage through the GROW sequence.
Question Bank
Gather open questions you can reach for in common coaching situations.
Career Map
Plot a mentee’s goals, career paths and next actions.
Assessment
Assessment and learning progress.
A mix of steps before, during and after the programme keeps learning relevant and turns it into action.
Before the training
Share your goals and team context.
Agree the objectives and focus areas.
Confirm the format, timing and group.
During the training
Role-plays, simulations and practical exercises.
Feedback from experienced leaders as skills develop.
Group discussion and reflection.
After the training
A personal action plan for the workplace.
Self-assessment and guided journaling to track progress.
Ongoing learning through peers, mentors and the alumni network.
Workplace application
Relevant to your context.
Participants use these skills in organisations across Vietnam, from a short coaching conversation after a project review to mentoring future leaders over the longer term.
- One-to-One CoachingGuide individuals towards their aims.
- Performance SupportCoach people past performance shortfalls.
- OnboardingHelp new hires settle in and build confidence.
- Career TalksDiscuss each person’s next career move.
- SuccessionNurture the next generation of leaders.
- Knowledge TransferShare expertise beyond formal structures.
Let’s discuss your requirements
Request a Customised Leadership Programme.
Talk to our team about how this course can be tailored for your organisation in Vietnam or other locations worldwide.
- Share your priorities
- Receive a tailored proposal
- Explore delivery options
Adapting for Vietnam
Adapting the programme for Vietnamese organisations.
We tailor the course so it reflects your people, your sector and the context you work in.
Local case studies
Examples and case studies drawn from leaders in Vietnam.
Cultural awareness
Content that respects cultural nuances and builds inclusive environments.
Community focus
Projects that address real local and community issues.
Industry and organisation focus
Examples, terminology and scenarios from your sector.
Delivery worldwide
Flexible delivery across Vietnam and worldwide.
We deliver this programme in Vietnam and in other locations worldwide, with flexible formats and options to suit your organisation.
- In-person
- Virtual
- Blended
At Your Workplace
In-house sessions at your office in Vietnam.
A Venue You Choose
Delivered at a training venue that suits your team.
Live Online
Interactive virtual sessions wherever your people are.
Across Countries
Programmes coordinated across several locations worldwide.
Client experiences
What our participants say.
Word-for-word feedback from participants at organisations in Singapore. Read all reviews
Yes, since learning how to think critically is essential for both daily work tasks and personal decision-making.
The most useful aspects were learning about active listening, empathy, and adopting a growth mindset. The case studies and brainstorming sessions provided practical ideas for managing remote and hybrid teams, building rapport, and leading effectively.
Yes, the strategic frameworks shared are highly practical and worth learning for career growth.
Yes, because it really highlights how our daily business decisions directly impact the local community and the environment.
Yes, particularly for beginners who need a clear, structured way to start organizing workplace information.
Yes, because it helped me learn the basics of critical thinking to generate new ideas, analyze articles, and make arguments.
Frequently asked questions
Common questions about this course.
What is the main focus of this course?
It develops the skills leaders need to grow others: attentive listening, powerful questions, structured coaching sessions, specific and actionable feedback and mentoring for career progression, applied to situations leaders in Vietnam face.
What topics does the course cover?
Twelve units in three stages: core coaching skills (coach or mentor?, deep listening, powerful questions, building trust), the coaching conversation (the GROW model, goal setting, helpful feedback, clearing obstacles) and mentoring for growth (mentoring pairs, career guidance, knowledge sharing, a coaching culture).
Who should attend this course?
Professionals in leadership positions, HR managers, team leads, executives, educators and aspiring coaches and mentors who support others’ growth.
Is the course suitable for new or first-time leaders?
Yes. Leaders new to coaching or mentoring learn a clear structure, and experienced managers adapt their style for different people.
Is the course practical or theory-based?
It is very hands-on. Interactive workshops and real-life scenarios give participants plenty of coaching practice on real goals, with feedback from observers.
How long is the course?
The standard course runs over 2 full days, from 9 a.m. to 5 p.m. It can also be delivered as a 1-day, half-day, 90-minute or 60-minute session.
Can the course be customised for our organisation?
Yes. We can adapt the content, examples and format to your goals, industry and team. See Customized Corporate Training for how we tailor programmes.
Can we use examples from our own industry?
Yes. We design and deliver our courses with subject matter experts in each field. Tell us about your industry, context and terminology when you enquire, and it will be taken into account.
Can we combine this course with other topics?
Yes. We can combine related topics into one programme or build a learning pathway across several sessions and levels.
Is this course available outside Vietnam?
Yes. We deliver this programme in other countries worldwide, in person or live online, and can coordinate it across several locations.
What delivery options are available?
In person at your workplace or a venue you choose, live online, or a blend of both.
What kind of exercises and activities are included?
Coaching in groups of three, listening exercises, GROW practice, question work, mentoring plans and case discussions, with feedback after each activity.
Do participants receive mentoring during the course?
Yes. Participants receive mentorship and constructive feedback from experienced leaders throughout the course.
Will participants build a professional network?
Yes. Participants connect with fellow participants, build mentoring relationships with facilitators and guest speakers, and can join an alumni network for ongoing learning.
How does the course support personal growth?
Through regular self-assessment and reflection, guided journaling to track progress and set goals, and techniques for mindfulness and stress management.
Is the course relevant to the Vietnamese context?
Yes. It is designed for leaders in Vietnam, with coaching practice and scenarios that reflect the people and teams they develop at work.
Which cities in Vietnam can the course be delivered in?
We can deliver it in cities across Vietnam, including Ho Chi Minh City, Hanoi, Hai Phong, Da Nang, Can Tho, Bien Hoa and Hue, and other cities on request. We also offer a full range of leadership courses in Vietnam.
Can we download a course brochure?
Yes. Download our course brochure for an overview of our training programmes.
How do we request a proposal?
Share your goals and requirements through the enquiry form on this page. Our team replies within one business day with suggestions and a tailored proposal.
Who can we contact about this course?
Email [email protected], call +65 6714 6663 or use the enquiry form on this page. We reply within one business day.
Next steps
From enquiry to delivery.
A simple, transparent process from your first message to the training day.
- 1
Enquiry
Share your training needs and priorities.
- 2
Consultation
We discuss and refine the scope with you.
- 3
Proposal
Receive a tailored proposal with delivery options.
- 4
Confirm
Review, adjust and agree the details.
- 5
Delivery
We deliver the programme for your team.
Get in touch
Get in touch about this course.
Tell us about your team and goals, and we will recommend the right format for your organisation in Vietnam. Fill in the form or contact our team directly.
- Email us[email protected]
- Call us+65 6714 6663
- Quick replyWe get back to you within one business day.
- Ask before you commitTalk to our team about the right course and format for your needs.
This course is customisable
We can tailor the content, examples and activities to your team’s industry, goals and workplace context. Explore Customized Training
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